irql_not_less_or_equal ヘルプのブルースクリーン
こんにちは、私のコンピューターで6か月前に時々ブルースクリーン現象が発生し始めました...しかし、過去1週間にこの現象が毎日発生し、表示された終了コードはIRQL_NOT_LESS_OR_EQUAL
です.どうすれば解決できますか?
Microsoft(R)Windows Debugger Version 10.0.18362.1 AMD64
Copyright(c)Microsoft Corporation.All rights reserved.
カーネルビットマップダンプファイル:完全なアドレス空間が利用可能
シンボル検索パスは:srv*
実行可能な検索パスは次のとおりです.
Windows 10カーネルversion18362 MP(8プロシージャ)無料x64
製品:WinNt、スイート:TerminalServer SingleUserTS
作成者:18362.1.amd64fre.19h1_release.190318-1202
マシン名:
カーネルベース= 0xfffff804
`31a00000 PsLoadedModuleList=0xfffff804
` 31e48210
デバッグセッション時間:2019年11月12日12:09:06.714(UTC + 8:00)
システム稼働時間:0日19:59:24.598
カーネルシンボルの読み込み
...............................................................
................................................................
................................................................
.........................
ユーザーシンボルの読み込み
ページ20004a5fbは大きすぎてダンプファイルに入れられません.
PEBがページアウトされています(Peb.Ldr=00000000
`010d8018).詳細については、「.hh dbgerr001」と入力してください
アンロードされたモジュールリストを読み込んでいます
............................
このファイルを分析するには、次を実行します!analyze-v
0:kd>
!analyze-v
**
*バグチェック分析
*
**
IRQL_NOT_LESS_OR_EQUAL(a)
でページング可能な(または完全に無効な)アドレスにアクセスしようとしました
高すぎる割り込み要求レベル(IRQL).これは通常
ドライバーが不適切なアドレスを使用したことが原因です.
カーネルデバッガーが利用可能な場合は、スタックバックトレースを取得します.
引数:
Arg1:00000000010d80a0、メモリ参照
Arg2:0000000000000002、IRQL
Arg3:0000000000000000、ビットフィールド:
ビット0:値0 =読み取り操作、1 =書き込み操作
ビット3:値0 =実行操作ではない、1 =実行操作(このレベルのステータスをサポートするチップのみ)
Arg4:fffff80432028c36、メモリを参照するアドレス
デバッグの詳細:
KEY_VALUES_STRING:1
PROCESSES_ANALYSIS:1
SERVICE_ANALYSIS:1
STACKHASH_ANALYSIS:1
TIMELINE_ANALYSIS:1
DUMP_CLASS:1
DUMP_QUALIFIER:402
BUILD_VERSION_STRING:18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER:LENOVO
SYSTEM_PRODUCT_NAME:80NV
SYSTEM_SKU:LENOVO_MT_80NV_BU_idea_FM_Lenovo ideapad Y700-15ISK
SYSTEM_VERSION:Lenovo ideapad Y700-15ISK
BIOS_VENDOR:LENOVO
BIOS_VERSION:CDCN35WW
BIOS_DATE:2016年3月29日
BASEBOARD_MANUFACTURER:LENOVO
BASEBOARD_PRODUCT:Allsparks 5A
BASEBOARD_VERSION:SDK0J40709 WIN
DUMP_TYPE:0
BUGCHECK_P1:10d80a0
BUGCHECK_P2:2
BUGCHECK_P3:0
BUGCHECK_P4:fffff80432028c36
READ_ADDRESS:00000000010d80a0
CURRENT_IRQL:2
FAULTING_IP:
nt!RtlpIsUtf8Process + 36
fffff804
`32028c36 4883baa000000000 cmp
qWord ptr [rdx + 0A0h]、0
CPU_COUNT:8
CPU_MHZ:a20
CPU_VENDOR:GenuineIntel
CPU_FAMILY:6
CPU_MODEL:5e
CPU_STEPPING:3
CPU_MICROCODE:6,5e、3,0(F、M、S、R)SIG:C6'00000000(キャッシュ)C6'00000000(初期)
BLACKBOXBSD:1(
!blackboxbsd)
BLACKBOXNTFS:1(
!blackboxntfs)
BLACKBOXPNP:1(
!blackboxpnp)
BLACKBOXWINLOGON:1
DEFAULT_BUCKET_ID:WIN8_driver_FAULT
BUGCHECK_STR:AV
PROCESS_NAME:mDNSResponder.exe
ANALYSIS_SESSION_HOST:WIN-MGU0KCHTURB
ANALYSIS_SESSION_TIME:11-12-2019 12:15:22.0113
ANALYSIS_VERSION:10.0.18362.1 amd64fre
TRAP_FRAME:ffffc586decec720-(.trap 0xffffc586decec720)
注:トラップフレームにはすべてのレジスタが含まれているわけではありません.
一部のレジスタ値はゼロになるか正しくない場合があります.
rax=ffff840c320ec080 rbx=0000000000000000 rcx=0000000000000000
rdx=00000000010d8000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80432028c36 rsp=ffffc586decec8b0 rbp=ffffc586dececa70
r8=0000000000000001 r9=0000000000000000 r10=0000000000000000
r11=ffff840c32b782b0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0
nv up ei pl zr na po nc
nt!RtlpIsUtf8Process + 0x36:
ページ20004a5fbは大きすぎてダンプファイルに入れられません.
fffff804
`32028c36 4883baa000000000 cmp
qWord ptr [rdx + 0A0h]、0 ds:00000000
`010d80a0=
????
デフォルトスコープのリセット
LAST_CONTROL_TRANSFER:fffff80431bd30e9からfffff80431bc1220へ
STACK_TEXT:
ffffc586
`decec5d8 fffff804
` 31bd30e9:00000000
`0000000a 00000000
` 010d80a0 00000000
` 0000000200000000
`00000000:nt
!KeBugCheckEx
ffffc586
`decec5e0 fffff804
` 31bcf42b:00000000
`0000000000000000
` 0000000000000000
`0000000000000000
`00000000:nt
!KiBugCheckDispatch + 0x69
ffffc586
`decec720 fffff804
` 32028c36:00000000
`00000000ffffc586
`decec9b0 ffff840c
`32b782b0 fffff804
`32028966:nt
!KiPageFault + 0x46b
ffffc586
`decec8b0 fffff804
` 32028966:00000000
`00000000ffff840c
` 3848f0b0 00000000
`00000000ffffc586
`dececa70:nt
!RtlpIsUtf8Process + 0x36
ffffc586
`decec8d0 fffff804
` 2e9d1d62:ffffc586
`decec9a0 ffffc586
`decec9b0 ffff840c
`32b78201 ffff840c
`3848f0b0:nt
!RtlUnicodeStringToAnsiString + 0x36
ffffc586
`decec970 fffff804
` 2e9d1b0d:00000000
`0000000300000000
` 0000000100000000
`0000001100000000
`fb0000e0:QRMONITOR + 0x1d62
ffffc586
`decece00 fffff804
` 2e9d18a4:ffffc586
`dececfc0 ffffc586
`deced880 fffff804
`2e9d187c ffffc586
`deced4e0:QRMONITOR + 0x1b0d
ffffc586
`decece80 fffff804
` 365bf28b:ffff840c
`3eeb3e00 00000000
` 00000000ffff840c
`318b7220 fffff804
`362ae6df:QRMONITOR + 0x18a4
ffffc586
`dececeb0 fffff804
` 35f8e137:ffff840c
`2a760be0 00000000
` 0000004200000000
`00000126ffff840c
`3eeb3d40:tcpip
!AlePostProcessClassify + 0xfb
ffffc586
`dececf00 fffff804
` 35f6985e:00000000
`00000042ffffc586
`deced4e0 ffffc586
`deced880 ffffc586
`deced5d0:NETIO
!ProcessCallout + 0x23807
ffffc586
`deced080 fffff804
` 3654dc16:ffffc586
`deceddb0 ffffc586
`deced590 ffffc586
`decee258 ffff840c
`32159cf0:NETIO
!KfdClassify + 0x26e
ffffc586
`deced490 fffff804
` 365b51bd:00000000
`0000000200000000
` 00000000ffffc586
`decee2c8 00000000
`00000002:tcpip
!AleInspectConnectRequest + 0xaf7ee
ffffc586
`decedd10 fffff804
` 36535da6:ffff840c
`32159cf0 00000000
` 00000002ffffc586
`decee230 00000000
`00000000:tcpip
!ProcessRedirectLayerForNonNativeTCP + 0x30d
ffffc586
`decedef0 fffff804
` 3647940b:00000000
`0000000000000000
` 0000000000000000
`0000000100000000
`00000000:tcpip
!ProcessALEForTransportPacket + 0xbbf26
ffffc586
`decee130 fffff804
` 3647cb03:ffff840c
`3915731000000000
` 00000000fffff804
`3665f2e0 00000000
`00000000:tcpip
!WfpProcessOutTransportStackIndication + 0x3eb
ffffc586
`decee440 fffff804
` 3647bba1:00000000
`0000000400000000
` 0080308a ffffc586
`decee860 ffff840c
`2ae248e8:tcpip
!IppInspectLocalDatagramsOut + 0x763
ffffc586
`decee760 fffff804
` 364d1680:ffff840c
`2aef2700 00000000
` 00000000fffff804
`3665f2e0 ffff840c
`32159cf0:tcpip
!IppSendDatagramscommon + 0x391
ffffc586
`decee8e0 fffff804
` 364c5945:00000000
`0000000000000000
` 0000e914 00000000
`0000e914 00000000
`0000e914:tcpip
!IpNlpSendDatagrams + 0x40
ffffc586
`decee920 fffff804
` 364c4d82:ffff840c
`32dff200 ffff840c
` 3cae2a60 ffffb000
` 0000000000000000
`00000001:tcpip
!UdpSendMessagesOnPath + 0x6d5
ffffc586
`deceedb0 fffff804
` 364c4b05:ffff840c
`3a787a20 ffffc586
`decef370 ffffc586
`decef260 ffffc586
`decef260:tcpip
!UdpSendMessages + 0x262
ffffc586
`decef150 fffff804
` 31a69e18:00000000
`0000000000000000
` 0000000000000059
`5f1c9138 00000000
`00000000:tcpip
!UdpTlProviderSendMessagesCalloutRoutine + 0x15
ffffc586
`decef180 fffff804
` 31a69d8d:fffff804
`364c4af0 ffffc586
`decef260 ffff840c
`2a774b80 fffff804
`31a7753a:nt
!KeExpandKernelStackAndCalloutInternal + 0x78
ffffc586
`decef1f0 fffff804
` 364cd903:ffffc586
`decef748 ffff840c
` 35f58010 00000000
`00010000fffff804
`37535020:nt
!KeExpandKernelStackAndCalloutEx + 0x1d
ffffc586
`decef230 fffff804
` 37556030:ffff840c
`3db97a80 ffffc586
`decefa80 ffff840c
`3cae27a0 ffffc586
`decefa80:tcpip
!UdpTlProviderSendMessages + 0x73
ffffc586
`decef2b0 fffff804
` 37534ef3:ffff840c
`3db97a80 ffffc586
`decef5d0 00000000
`0000002900000000
`00000000:afd
!AfdFastDatagramSend + 0x630
ffffc586
`decef420 fffff804
` 31fe8d0b:00000000
`0000000000000000
` 00000000ffffc586
`decefa80 00000000
`00012023:afd
!AfdFastIoDeviceControl + 0x1863
ffffc586
`decef800 fffff804
` 31fe85d6:00007ffa
`52eed2d0 00000000
` 000001f4 00000000
` 0000000000000000
`00000000:nt
!IopXxxControlFile + 0x71b
ffffc586
`decef920 fffff804
` 31bd2b15:00000000
`0000000000000000
` 0000000000000000
`0000000000000000
`01daf478:nt
!NtDeviceIoControlFile + 0x56
ffffc586
`decef990 00007ffa
` 5689c1a4:00007ffa
`52eef3fa 00000000
` 01daf080 00000000
` 01daf100 00000000
`0000000c:nt
!KiSystemServiceCopyEnd + 0x25
00000000`01daee48 00007ffa
`52eef3fa:00000000
` 01daf080 00000000
`01daf100 00000000
` 0000000c 00000000
`01daefc0:0x00007ffa
` 5689c1a4
00000000`01daee50 00000000
`01daf080:00000000
` 01daf100 00000000
`0000000c 00000000
` 01daefc0 00000000
`01daef28:0x00007ffa
` 52eef3fa
00000000`01daee58 00000000
`01daf100:00000000
` 0000000c 00000000
`01daefc0 00000000
` 01daef28 00007ff7
`00012023:0x1daf080
00000000`01daee60 00000000
`0000000c:00000000
` 01daefc0 00000000
`01daef28 00007ff7
` 0001202300000000
`01daef40:0x1daf100
00000000`01daee68 00000000
`01daefc0:00000000
` 01daef28 00007ff7
`0001202300000000
` 01daef40 00007ff7
`00000068:0xc
00000000`01daee70 00000000
`01daef28:00007ff7
` 0001202300000000
`01daef40 00007ff7
` 0000006800000000
`00000000:0x1daefc0
00000000`01daee78 00007ff7
`00012023:00000000
` 01daef40 00007ff7
`0000006800000000
` 0000000000000000
`00000000:0x1daef28
00000000`01daee80 00000000
`01daef40:00007ff7
` 0000006800000000
`0000000000000000
` 0000000000000000
`00000320:0x00007ff7
` 00012023
00000000`01daee88 00007ff7
`00000068:00000000
` 0000000000000000
`0000000000000000
` 0000032000000000
`01daf080:0x1daef40
00000000`01daee90 00000000
`00000000:00000000
` 0000000000000000
`0000032000000000
` 01daf080 00000000
`01daefb0:0x00007ff7
` 00000068
THREAD_SHA1_HASH_MOD_FUNC:81a7fe9d3d07b1b4530d20d921512ee9896c5134
THREAD_SHA1_HASH_MOD_FUNC_OFFSET:d56ec8116833e44411012b4b8e800adf661bce2b
THREAD_SHA1_HASH_MOD:2365f353e527f18ca4cc56ce1bfb9f40b9ad088f
FOLLOWUP_IP:
QRMONITOR + 1d62
fffff804
`2e9d1d62 488b4c2438
mov
rcx、qWord ptr [rsp + 38h]
FAULT_INSTR_CODE:244c8b48
SYMBOL_STACK_INDEX:5
SYMBOL_NAME:QRMONITOR + 1d62
FOLLOWUP_NAME:MachineOwner
MODULE_NAME:QRMONITOR
IMAGE_NAME:QRMONITOR.SYS
DEBUG_FLR_IMAGE_TIMESTAMP:5a9f7ef1
STACK_comMAND:.thread; .cxr; kb
BUCKET_ID_FUNC_OFFSET:1d62
FAILURE_BUCKET_ID:AV_QRMONITOR
!unknown_function
BUCKET_ID:AV_QRMONITOR
!unknown_function
PRIMARY_PROBLEM_CLASS:AV_QRMONITOR
!unknown_function
TARGET_TIME:2020-08-29T04:09:06.000Z
OSBUILD:18362
OSSERVICEPACK:0
SERVICEPACK_NUMBER:0
OS_REVISION:0
SUITE_MASK:272
PRODUCT_TYPE:1
OSPLATFORM_TYPE:x64
OSNAME:Windows 10
OSEDITION:Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID:0
OSBUILD_TIMESTAMP:不明な日付
BUILDDATESTAMP_STR:190318-1202
BUILDLAB_STR:19h1_release
BUILDOSVER_STR:10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME:f053
ANALYSIS_SOURCE:KM
FAILURE_ID_HASH_STRING:km:av_qrmonitor
!unknown_function
FAILURE_ID_HASH:{d836435c-1dce-4259-7a94-368992e97e16}
ファローアップ:
MachineOwner
返信リスト(回答:6)
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??????????????????????????????:
1.[?????????]>[????]>[?????????]>[????]>[?????]>[??]?????
2.?????????????>[?????????(256KB)]??????
3.???????[?????]?[OK]??????????????
????A??????????????:
-hidusb.sys(HID USB?????)
-mouhid.sys(HID????????)
-kbdhid.sys(HID??????????)
-mDNSResponder.exe(Apple??Application)
-AppleLowerFilter(Apple USB driver)
"Update driver method->
[Manual download](recommended)
1.???????????????????????????????????
2.????????????????????????????????????
[????????]
1.?????????????????????Windows?????????
??(???WIN + X???????????)
2.??????[?????????]??????
3.????????????
4.[????????]?????????????????????
5.??????????????
6.Windows???????????????????
????B???????????????????????????????????????????????????????(?????????????????????????????):
-QQMusicExterna(QQ????)
1.??????????????????????????????????????????????????
2.[Windows????+ R]???????[msconfig]??????Enter???????(Enter)
3.[????]>[????Microsoft????????]>[????????]????????
4.[????????]?????[????]?????????????????????????????
5.???????????
-BIOS-motherboard??????
-?????????
?????????????????????????????????????:
"Intel Drivers and Support Assistant->https://downloadcenter.intel.com/ja-jp/download...
?GeForce Experience????????????->https://www.geforce.com/drivers
?Windows:copyright:->
-
??????????Microsoft???Web???????????...?????????????????????????...
??Web???????pup(????????)??????????????????.?????...
???????????????????Web????????????????????????????????????????????...