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app store からダウンロードした Excel を開くことができません.何が問題ですか?

LaurieP 受付中 最終更新日:2022-01-28 22:15

App StoreからダウンロードしたExcelは、開くとすぐにエラーが報告され、削除して再ダウンロードした後も同じエラーが報告されますが、何が問題ですか?

コンピューターのversion:

エラーログ:

MicrosoftError Reportingログのversion:2.0

エラー署名:

例外:EXC_BAD_ACCESS

ExceptionEnumString:1

例外コード:KERN_MEMORY_ERROR(0x0000000145df5000)

日付/時刻:2022-01-27 05:41:24 +0000

Application名:MicrosoftExcel

ApplicationバンドルID:com.microsoft.Excel

Application署名:XCEL

Applicationのビット数:x64

Applicationversion:16.54.0.21101001

クラッシュしたモジュール名:dwrite10

クラッシュしたモジュールversion:16.54.21101001

クラッシュしたモジュールオフセット:0x000000000001aef0

非難モジュール名:dwrite10

非難モジュールversion:16.54.21101001

UnsymbolicatedChecksum:87B26F616250C00F522EBB027A15A5FC

非難モジュールオフセット:0x000000000001aef0

StackHash:c41089cae965a3de-dm_1_bk_bt

ApplicationLCID:2052

追加のアプリ情報:Reg= en Loc= 0x0804

Buildタイプ:リリース

クラッシュしたスレッドスタックポインタ:0x_000070000b952180

クラッシュしたスレッド:11

スレッド0(0xcb90a):

#10x00007fff204374ca in ___psynch_mutexwait + 0x0000000A(libsystem_kernel.dylib + 0x00000000000034ca)0x0000000000000000

#20x00007fff20466192 in __pthread_mutex_firstfit_lock_slow + 0x000000CC(libsystem_pthread.dylib + 0x00000000000002192)0x0000000000000000

#30x00007fff20401517 in std :: __1 :: recursive_mutex :: lock()+ 0x00000009(libc++.1.dylib + 0x0000000000039517)0x00007ffeead9bf00

#40x000000010c724091で(mso40ui + 0x0000000000007091)0x00007ffeead9bf10

#50x000000010c7253ec in(mso40ui + 0x00000000000083ec)0x00007ffeead9bf30

#60x000000010c725333インチ(mso40ui + 0x0000000000008333)0x00007ffeead9bfa0

#70x0000000104ea063e in(Microsoft Excel + 0x000000000004163e)0x00007ffeead9bfc0

#80x0000000104e9e594で(Microsoft Excel + 0x000000000003f594)0x00007ffeead9c2f0

#90x0000000104e9e0b2 in(Microsoft Excel + 0x000000000003f0b2)0x00007ffeead9e120

#100x0000000104e9dfb8 in(Microsoft Excel + 0x000000000003efb8)0x00007ffeead9e1a0

#110x0000000104e9d3ba in(Microsoft Excel + 0x000000000003e3ba)0x00007ffeead9e260

#120x0000000104e8addd in(Microsoft Excel + 0x000000000002bddd)0x00007ffeead9e4e0

#130x0000000104e88cca in(Microsoft Excel + 0x0000000000029cca)0x00007ffeead9fbd0

#140x0000000104e88b00 in(Microsoft Excel + 0x0000000000029b00)0x00007ffeead9fc30

#150x0000000104e77e6b in(Microsoft Excel + 0x0000000000018e6b)0x00007ffeead9fc50

#160x00007fff20557a53 in ___CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__+ 0x0000000C(CoreFoundation + 0x0000000000075a53)0x00007ffeead9fcc0

#170x00007fff205f34d9 in ____CFXRegistrationPost_block_invoke + 0x00000031(CoreFoundation + 0x00000000001114d9)0x00007ffeead9fcd0

#180x00007fff205f3454 in __CFXRegistrationPost + 0x000001F0(CoreFoundation + 0x0000000000111454)0x00007ffeead9fcf0

#190x00007fff20528cce in __CFXNotificationPost + 0x000002E0(CoreFoundation + 0x0000000000046cce)0x00007ffeead9fdb0

#200x00007fff2129abb8 in-[NSNotificationCenter postNotificationName:object:userInfo:] + 0x0000003B(Foundation + 0x0000000000009bb8)0x00007ffeeada0770

#210x00007fff22d59f10 in-[NSApplication finishLaunching] + 0x00000146(AppKit + 0x000000000002ff10)0x00007ffeeada07a0

#220x000000010b07e7a0 in(mbukernel + 0x000000000004a7a0)0x00007ffeeada0960

#230x00007fff22d59b19 in-[NSApplication run] + 0x000000FA(AppKit + 0x000000000002fb19)0x00007ffeeada0a40

#240x00007fff22d2de6c in _NSApplicationMain + 0x00000330(AppKit + 0x0000000000003e6c)0x00007ffeeada0ad0

#250x00007fff20485f3d in _start + 0x00000001(libdyld.dylib + 0x0000000000015f3d)0x00007ffeeada0b20

x86_64スレッド状態(64ビット):

__rax:0x000000000200012d__rbx:0x0000000000000102__rcx:0x00007ffeead9be98__rdx:0x0000000000000000

__rdi:0x00007f96d9853228__rsi:0x0000000000000102__rbp:0x00007ffeead9bed0__rsp:0x00007ffeead9be98

__r8:0x00000000000120a8__r9:0x00000000000120a8__r10:0x00000000000cba0e__r11:0x0000000000000206

__r12:0x00007f96d9853240__r13:0x00007f96d9853248__r14:0x00007f96d9853228__r15:0x0000000000000000

__rip:0x00007fff204374ca__rflags:0x0000000000000206__cs:0x0000000000000007__fs:0x0000000000000000

__gs:0x0000000000000000

スレッド1(0xcb9d3):

#10x00007fff20466420 in _start_wqthread + 0x00000000(libsystem_pthread.dylib + 0x0000000000002420)0x0000000000000000

#20x0000000000000000で(UnknownModule + 0x0000000000000000)0x0000000000000000

x86_64スレッド状態(64ビット):

__rax:0x0000000002000170__rbx:0x00000000004f4005__rcx:0x000070000b32eb80__rdx:0x000070000b2af000

__rdi:0x000070000b32f000__rsi:0x0000000000001a0b__rbp:0x0000000000000000__rsp:0x000070000b32e7d0

__r8:0x00000000004f4004__r9:0x0000000000000001__r10:0x0000000000000000__r11:0x0000000000000246

__r12:0x000070000b32f000__r13:0x0000000000000000__r14:0x0000000000000001__r15:0x000070000b32eb78

__rip:0x00007fff20466420__rflags:0x0000000000000200__cs:0x000000000000002b__fs:0x0000000000000000

__gs:0x0000000000000000

スレッド2(0xcb9d5):

#10x00007fff20466420 in _start_wqthread + 0x00000000(libsystem_pthread.dylib + 0x0000000000002420)0x0000000000000000

#20x0000000000000000で(UnknownModule + 0x0000000000000000)0x0000000000000000

x86_64スレッド状態(64ビット):

__rax:0x0000000002000170__rbx:0x0000000000064005__rcx:0x000070000b3b1b80__rdx:0x000070000b332000

__rdi:0x000070000b3b2000__rsi:0x0000000000001c07__rbp:0x0000000000000000__rsp:0x000070000b3b1b70

__r8:0x00000000004e4005__r9:0x0000000000000001__r10:0x0000000000000000__r11:0x0000000000000246

__r12:0x000070000b3b2000__r13:0x0000000000000000__r14:0x0000000000000000__r15:0x0000000000000000

__rip:0x00007fff20466420__rflags:0x0000000000000200__cs:0x000000000000002b__fs:0x0000000000000000

__gs:0x0000000000000000

スレッド3(0xcb9f2):

#10x00007fff204352ba in _mach_msg_trap + 0x0000000A(libsystem_kernel.dylib + 0x00000000000012ba)0x0000000000000000

#20x00007fff20450f76 in _task_suspend + 0x00000050(libsystem_kernel.dylib + 0x000000000001cf76)0x0000000000000000

#30x000000010b1012c4 in(merp + 0x00000000000092c4)0x000070000b53ad80

#40x000000010b100ceb in(merp + 0x0000000000008ceb)0x000070000b53aed0

#50x000000010b101c33 in(merp + 0x0000000000009c33)0x000070000b53aef0

#60x00007fff2046a8fc in __pthread_start + 0x000000E0(libsystem_pthread.dylib + 0x00000000000068fc)0x000070000b53afb0

#70x00007fff20466443 in _thread_start + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002443)0x000070000b53afd0

x86_64スレッド状態(64ビット):

__rax:0x0000000000000000__rbx:0x0000000000000003__rcx:0x000070000b53acd8__rdx:0x0000000000000018

__rdi:0x000070000b53ad48__rsi:0x0000000000000003__rbp:0x000070000b53ad30__rsp:0x000070000b53acd8

__r8:0x0000000000005923__r9:0x0000000000000000__r10:0x000000000000002c__r11:0x0000000000000206

__r12:0x0000000000000003__r13:0x000000000000002c__r14:0x000070000b53ad48__r15:0x0000000000000018

__rip:0x00007fff204352ba__rflags:0x0000000000000206__cs:0x0000000000000007__fs:0x0000000000000000

__gs:0x0000000000000000

スレッド4(0xcb9fb):

#10x00007fff204352ba in _mach_msg_trap + 0x0000000A(libsystem_kernel.dylib + 0x00000000000012ba)0x0000000000000000

#20x000000011231f8e3 in(rpcrt4 + 0x00000000000048e3)0x0000000000000000

#30x000000011231f770インチ(rpcrt4 + 0x0000000000004770)0x000070000b5bdfa0

#40x00007fff2046a8fc in __pthread_start + 0x000000E0(libsystem_pthread.dylib + 0x00000000000068fc)0x000070000b5bdfb0

#50x00007fff20466443 in _thread_start + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002443)0x000070000b5bdfd0

x86_64スレッド状態(64ビット):

__rax:0x000000000100001f__rbx:0x0000000000000006__rcx:0x000070000b5bdd78__rdx:0x0000000000000000

__rdi:0x000070000b5bde50__rsi:0x0000000000000006__rbp:0x000070000b5bddd0__rsp:0x000070000b5bdd78

__r8:0x0000000000009203__r9:0x0000000000000000__r10:0x0000000000000118__r11:0x0000000000000206

__r12:0x0000000000000006__r13:0x0000000000000118__r14:0x000070000b5bde50__r15:0x0000000000000000

__rip:0x00007fff204352ba__rflags:0x0000000000000206__cs:0x0000000000000007__fs:0x0000000000000000

__gs:0x0000000000000000

スレッド5(0xcb9fc):

#10x00007fff20437cde in ___psynch_cvwait + 0x0000000A(libsystem_kernel.dylib + 0x0000000000003cde)0x0000000000000000

#20x000000010b042549で(mbukernel + 0x000000000000e549)0x0000000000000000

#30x000000010b0424c2 in(mbukernel + 0x000000000000e4c2)0x000070000b640d20

#40x0000000112412f7a in(WLMKernel + 0x000000000000df7a)0x000070000b640d50

#50x000000011240f659で(WLMKernel + 0x000000000000a659)0x000070000b640d80

#60x000000011240f28f in(WLMKernel + 0x000000000000a28f)0x000070000b640e00

#70x000000011242a6cf in(WLMKernel + 0x00000000000256cf)0x000070000b640e50

#80x00000001092ead65で(comBase + 0x0000000000013d65)0x000070000b640ea0

#90x00000001092eac8f in(comBase + 0x0000000000013c8f)0x000070000b640ee0

#100x00000001092eab46で(comBase + 0x0000000000013b46)0x000070000b640f20

#110x00000001124392feで(WLMKernel + 0x00000000000342fe)0x000070000b640f40

#120x000000010b037ecc in(mbukernel + 0x0000000000003ecc)0x000070000b640f80

#130x00007fff2046a8fc in __pthread_start + 0x000000E0(libsystem_pthread.dylib + 0x00000000000068fc)0x000070000b640fb0

#140x00007fff20466443 in _thread_start + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002443)0x000070000b640fd0

x86_64スレッド状態(64ビット):

__rax:0x0000000002000131__rbx:0x0000000000000100__rcx:0x000070000b640c58__rdx:0x0000000000000000

__rdi:0x000060000025f580__rsi:0x0000000100000100__rbp:0x000070000b640d00__rsp:0x000070000b640c58

__r8:0x0000000000000000__r9:0x00000000000000a0__r10:0x0000000000000000__r11:0x0000000000000297

__r12:0x000060000025f5b0__r13:0x0000000000000016__r14:0x0000000100000100__r15:0x0000000000000000

__rip:0x00007fff20437cde__rflags:0x0000000000000297__cs:0x0000000000000007__fs:0x0000000000000000

__gs:0x0000000000000000

スレッド6(0xcb9fd):

#10x00007fff20437cde in ___psynch_cvwait + 0x0000000A(libsystem_kernel.dylib + 0x0000000000003cde)0x0000000000000000

#20x00007fff203d3d72 in std :: __1 :: condition_variable :: wait(std :: __1 :: unique_lock&)+ 0x00000012(libc++.1.dylib + 0x000000000000bd72)0x0000000000000000

#30x0000000104e91153で(Microsoft Excel + 0x0000000000032153)0x000070000b6c3eb0

#40x0000000104e90fbf in(Microsoft Excel + 0x0000000000031fbf)0x000070000b6c3ef0

#50x0000000104e90ef3 in(Microsoft Excel + 0x0000000000031ef3)0x000070000b6c3f30

#60x00000001124392feで(WLMKernel + 0x00000000000342fe)0x000070000b6c3f40

#70x000000010b037ecc in(mbukernel + 0x0000000000003ecc)0x000070000b6c3f80

#80x00007fff2046a8fc in __pthread_start + 0x000000E0(libsystem_pthread.dylib + 0x00000000000068fc)0x000070000b6c3fb0

#90x00007fff20466443 in _thread_start + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002443)0x000070000b6c3fd0

x86_64スレッド状態(64ビット):

__rax:0x0000000002000131__rbx:0x000070000b6c4000__rcx:0x000070000b6c3df8__rdx:0x0000000000000100

__rdi:0x000060000025f530__rsi:0x0000010100000200__rbp:0x000070000b6c3ea0__rsp:0x000070000b6c3df8

__r8:0x0000000000000000__r9:0x00000000000000a0__r10:0x0000000000000000__r11:0x0000000000000246

__r12:0x000060000025f4f0__r13:0x0000000000000016__r14:0x0000010100000200__r15:0x0000000000000100

__rip:0x00007fff20437cde__rflags:0x0000000000000246__cs:0x0000000000000007__fs:0x0000000000000000

__gs:0x0000000000000000

スレッド7(0xcb9fe):

#10x00007fff20437cde in ___psynch_cvwait + 0x0000000A(libsystem_kernel.dylib + 0x0000000000003cde)0x0000000000000000

#20x00007fff203d3d72 in std :: __1 :: condition_variable :: wait(std :: __1 :: unique_lock&)+ 0x00000012(libc++.1.dylib + 0x000000000000bd72)0x0000000000000000

#30x0000000104e91153で(Microsoft Excel + 0x0000000000032153)0x000070000b746eb0

#40x0000000104e90fbf in(Microsoft Excel + 0x0000000000031fbf)0x000070000b746ef0

#50x0000000104e90ef3 in(Microsoft Excel + 0x0000000000031ef3)0x000070000b746f30

#60x00000001124392feで(WLMKernel + 0x00000000000342fe)0x000070000b746f40

#70x000000010b037ecc in(mbukernel + 0x0000000000003ecc)0x000070000b746f80

#80x00007fff2046a8fc in __pthread_start + 0x000000E0(libsystem_pthread.dylib + 0x00000000000068fc)0x000070000b746fb0

#90x00007fff20466443 in _thread_start + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002443)0x000070000b746fd0

x86_64スレッド状態(64ビット):

__rax:0x0000000002000131__rbx:0x000070000b747000__rcx:0x000070000b746df8__rdx:0x0000000000000100

__rdi:0x000060000025f4a0__rsi:0x0000010100000200__rbp:0x000070000b746ea0__rsp:0x000070000b746df8

__r8:0x0000000000000000__r9:0x00000000000000a0__r10:0x0000000000000000__r11:0x0000000000000246

__r12:0x000060000025f460__r13:0x0000000000000016__r14:0x0000010100000200__r15:0x0000000000000100

__rip:0x00007fff20437cde__rflags:0x0000000000000246__cs:0x0000000000000007__fs:0x0000000000000000

__gs:0x0000000000000000

スレッド8(0xcb9ff):

#10x00007fff20437cde in ___psynch_cvwait + 0x0000000A(libsystem_kernel.dylib + 0x0000000000003cde)0x0000000000000000

#20x00007fff203d3d72 in std :: __1 :: condition_variable :: wait(std :: __1 :: unique_lock&)+ 0x00000012(libc++.1.dylib + 0x000000000000bd72)0x0000000000000000

#30x0000000104e91153で(Microsoft Excel + 0x0000000000032153)0x000070000b7c9eb0

#40x0000000104e90fbf in(Microsoft Excel + 0x0000000000031fbf)0x000070000b7c9ef0

#50x0000000104e90ef3 in(Microsoft Excel + 0x0000000000031ef3)0x000070000b7c9f30

#60x00000001124392feで(WLMKernel + 0x00000000000342fe)0x000070000b7c9f40

#70x000000010b037ecc in(mbukernel + 0x0000000000003ecc)0x000070000b7c9f80

#80x00007fff2046a8fc in __pthread_start + 0x000000E0(libsystem_pthread.dylib + 0x00000000000068fc)0x000070000b7c9fb0

#90x00007fff20466443 in _thread_start + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002443)0x000070000b7c9fd0

x86_64スレッド状態(64ビット):

__rax:0x0000000002000131__rbx:0x000070000b7ca000__rcx:0x000070000b7c9df8__rdx:0x0000000000000100

__rdi:0x000060000025f410__rsi:0x0000010100000200__rbp:0x000070000b7c9ea0__rsp:0x000070000b7c9df8

__r8:0x0000000000000000__r9:0x00000000000000a0__r10:0x0000000000000000__r11:0x0000000000000246

__r12:0x000060000025f3d0__r13:0x0000000000000016__r14:0x0000010100000200__r15:0x0000000000000100

__rip:0x00007fff20437cde__rflags:0x0000000000000246__cs:0x0000000000000007__fs:0x0000000000000000

__gs:0x0000000000000000

スレッド9(0xcba00):

#10x00007fff20437cde in ___psynch_cvwait + 0x0000000A(libsystem_kernel.dylib + 0x0000000000003cde)0x0000000000000000

#20x00007fff203d3d72 in std :: __1 :: condition_variable :: wait(std :: __1 :: unique_lock&)+ 0x00000012(libc++.1.dylib + 0x000000000000bd72)0x0000000000000000

#30x0000000104e91153で(Microsoft Excel + 0x0000000000032153)0x000070000b84ceb0

#40x0000000104e90fbf in(Microsoft Excel + 0x0000000000031fbf)0x000070000b84cef0

#50x0000000104e90ef3 in(Microsoft Excel + 0x0000000000031ef3)0x000070000b84cf30

#60x00000001124392feで(WLMKernel + 0x00000000000342fe)0x000070000b84cf40

#70x000000010b037ecc in(mbukernel + 0x0000000000003ecc)0x000070000b84cf80

#80x00007fff2046a8fc in __pthread_start + 0x000000E0(libsystem_pthread.dylib + 0x00000000000068fc)0x000070000b84cfb0

#90x00007fff20466443 in _thread_start + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002443)0x000070000b84cfd0

x86_64スレッド状態(64ビット):

__rax:0x0000000002000131__rbx:0x000070000b84d000__rcx:0x000070000b84cdf8__rdx:0x0000000000000100

__rdi:0x0000600000251880__rsi:0x0000010100000200__rbp:0x000070000b84cea0__rsp:0x000070000b84cdf8

__r8:0x0000000000000000__r9:0x00000000000000a0__r10:0x0000000000000000__r11:0x0000000000000246

__r12:0x0000600000251840__r13:0x0000000000000016__r14:0x0000010100000200__r15:0x0000000000000100

__rip:0x00007fff20437cde__rflags:0x0000000000000246__cs:0x0000000000000007__fs:0x0000000000000000

__gs:0x0000000000000000

スレッド10(0xcba0e):

#10x00007fff20437cde in ___psynch_cvwait + 0x0000000A(libsystem_kernel.dylib + 0x0000000000003cde)0x0000000000000000

#20x000000010b04250dで(mbukernel + 0x000000000000e50d)0x0000000000000000

#30x000000010b0424c2 in(mbukernel + 0x000000000000e4c2)0x000070000b8cf430

#40x0000000112412f7a in(WLMKernel + 0x000000000000df7a)0x000070000b8cf460

#50x000000011240f659で(WLMKernel + 0x000000000000a659)0x000070000b8cf490

#60x000000011240f28f in(WLMKernel + 0x000000000000a28f)0x000070000b8cf510

#70x000000011240f1cf in(WLMKernel + 0x000000000000a1cf)0x000070000b8cf560

#80x0000000112410c80インチ(WLMKernel + 0x000000000000bc80)0x000070000b8cf5d0

#90x000000010b2f82e3 in(mso20 + 0x00000000000412e3)0x000070000b8cf5f0

#100x000000010b2f829e in(mso20 + 0x000000000004129e)0x000070000b8cf600

#110x000000010c725463で(mso40ui + 0x0000000000008463)0x000070000b8cf630

#120x000000010c729474で(mso40ui + 0x000000000000c474)0x000070000b8cf6a0

#130x000000010c91b893で(mso40ui + 0x00000000001fe893)0x000070000b8cf740

#140x000000010c91efec in(mso40ui + 0x0000000000201fec)0x000070000b8cf9b0

#150x000000010bf8d5fa in(mso30 + 0x00000000006045fa)0x000070000b8cfa00

#160x000000010bf94f95で(mso30 + 0x000000000060bf95)0x000070000b8cfa40

#170x000000010bf8d1ae in(mso30 + 0x00000000006041ae)0x000070000b8cfbb0

#180x000000010c91b424で(mso40ui + 0x00000000001fe424)0x000070000b8cfd00

#190x000000010b2bb092 in(mso20 + 0x0000000000004092)0x000070000b8cfdc0

#200x000000010b2bafba in(mso20 + 0x0000000000003fba)0x000070000b8cfe20

#210x0000000112409e36で(WLMKernel + 0x0000000000004e36)0x000070000b8cfe40

#220x00007fff202bf623 in __dispatch_call_block_and_release + 0x0000000C(libdispatch.dylib + 0x0000000000002623)0x000070000b8cfe70

#230x00007fff202c0806 in __dispatch_client_callout + 0x00000008(libdispatch.dylib + 0x0000000000003806)0x000070000b8cfe90

#240x00007fff202c2e37 in __dispatch_queue_override_invoke + 0x00000307(libdispatch.dylib + 0x00000000000005e37)0x000070000b8cfeb0

#250x00007fff202cf818 in __dispatch_root_queue_drain + 0x00000146(libdispatch.dylib + 0x0000000000012818)0x000070000b8cff10

#260x00007fff202cff70 in __dispatch_worker_thread2 + 0x0000005C(libdispatch.dylib + 0x0000000000012f70)0x000070000b8cff90

#270x00007fff20467417 in __pthread_wqthread + 0x000000F4(libsystem_pthread.dylib + 0x0000000000003417)0x000070000b8cffa0

#280x00007fff2046642f in _start_wqthread + 0x0000000F(libsystem_pthread.dylib + 0x000000000000242f)0x000070000b8cffd0

x86_64スレッド状態(64ビット):

__rax:0x0000000002000131__rbx:0x000070000b8d0000__rcx:0x000070000b8cf368__rdx:0x0000000000000000

__rdi:0x000060000024c010__rsi:0x0000000100000100__rbp:0x000070000b8cf410__rsp:0x000070000b8cf368

__r8:0x0000000000000000__r9:0x00000000000000a0__r10:0x0000000000000000__r11:0x0000000000000246

__r12:0x000060000024c040__r13:0x0000000000000016__r14:0x0000000100000100__r15:0x0000000000000000

__rip:0x00007fff20437cde__rflags:0x0000000000000246__cs:0x0000000000000007__fs:0x0000000000000000

__gs:0x0000000000000000

スレッド11がクラッシュしました(0xcba1d):

#10x000000010a165ef0 in(dwrite10 + 0x000000000001aef0)0x0000000000000000

#20x000000010a165e8c in(dwrite10 + 0x000000000001ae8c)0x0000000000000000

#30x000000010a1608ed in(dwrite10 + 0x00000000000158ed)0x000070000b9521d0

#40x000000010a16060fで(dwrite10 + 0x000000000001560f)0x000070000b952210

#50x000000010a14f28a in(dwrite10 + 0x000000000000428a)0x000070000b952280

#60x000000010a14f07e in(dwrite10 + 0x000000000000407e)0x000070000b952320

#70x000000010a14f01a in(dwrite10 + 0x000000000000401a)0x000070000b952370

#80x000000010a14efd2 in(dwrite10 + 0x0000000000003fd2)0x000070000b952390

#90x000000010a14ef2e in(dwrite10 + 0x0000000000003f2e)0x000070000b9523c0

#100x000000010a14c9e4 in(dwrite10 + 0x00000000000019e4)0x000070000b9523f0

#110x000000010a15fa26で(dwrite10 + 0x0000000000014a26)0x000070000b952440

#120x000000010a15f651 in(dwrite10 + 0x0000000000014651)0x000070000b952600

#130x000000010a15f435で(dwrite10 + 0x0000000000014435)0x000070000b952640

#140x000000010a183a72で(dwrite10 + 0x0000000000038a72)0x000070000b9526a0

#150x000000010c72f60d in(mso40ui + 0x000000000001260d)0x000070000b952710

#160x000000010c72dc1a in(mso40ui + 0x0000000000010c1a)0x000070000b9527c0

#170x000000010c72d6d5 in(mso40ui + 0x00000000000106d5)0x000070000b952810

#180x000000010c72bdce in(mso40ui + 0x000000000000edce)0x000070000b952930

#190x000000010c9205d4 in(mso40ui + 0x00000000002035d4)0x000070000b952a20

#200x000000010c9198bf in(mso40ui + 0x00000000001fc8bf)0x000070000b952b80

#210x000000010c91d9f6 in(mso40ui + 0x00000000002009f6)0x000070000b952d70

#220x000000010b2f7a39 in(mso20 + 0x0000000000040a39)0x000070000b952d90

#230x000000010b2bb092 in(mso20 + 0x0000000000004092)0x000070000b952dc0

#240x000000010b2bafba in(mso20 + 0x0000000000003fba)0x000070000b952e20

#250x0000000112409e36で(WLMKernel + 0x0000000000004e36)0x000070000b952e40

#260x00007fff202bf623 in __dispatch_call_block_and_release + 0x0000000C(libdispatch.dylib + 0x0000000000002623)0x000070000b952e70

#270x00007fff202c0806 in __dispatch_client_callout + 0x00000008(libdispatch.dylib + 0x0000000000003806)0x000070000b952e90

#280x00007fff202c2e37 in __dispatch_queue_override_invoke + 0x00000307(libdispatch.dylib + 0x00000000000005e37)0x000070000b952eb0

#290x00007fff202cf818 in __dispatch_root_queue_drain + 0x00000146(libdispatch.dylib + 0x0000000000012818)0x000070000b952f10

#300x00007fff202cff70 in __dispatch_worker_thread2 + 0x0000005C(libdispatch.dylib + 0x0000000000012f70)0x000070000b952f90

#310x00007fff20467417 in __pthread_wqthread + 0x000000F4(libsystem_pthread.dylib + 0x0000000000003417)0x000070000b952fa0

#320x00007fff2046642f in _start_wqthread + 0x0000000F(libsystem_pthread.dylib + 0x000000000000242f)0x000070000b952fd0

x86_64スレッド状態(64ビット):

__rax:0x0000000145df5001__rbx:0x00007f96d7b42600__rcx:0x0000000145df5000__rdx:0x0000000000002567

__rdi:0x00007f96d7b42b60__rsi:0x0000000000002567__rbp:0x000070000b952190__rsp:0x000070000b952180

__r8:0x0000000000000002__r9:0x0000000000000000__r10:0x00000000ffffff00__r11:0xffff806a6b3a361c

__r12:0x0000000000000000__r13:0x0000000000000000__r14:0x0000000000002567__r15:0x0000000142f3fba4

__rip:0x000000010a165ef0__rflags:0x0000000000010206__cs:0x000000000000002b__fs:0x0000000000000000

__gs:0x0000000000000000

Last c++ Exception @ 2022-01-27 05:41:19 +0000(クラッシュの4.314608秒前).これは、クラッシュするスレッドの根本原因に関連している場合と関連していない場合があります.

#10x000000010a2c3848 in(dwrite10 + 0x0000000000178848)0x0000000000000000

#20x000000010a15e16f in(dwrite10 + 0x000000000001316f)0x0000000000000000

#30x000000010a15e044 in(dwrite10 + 0x0000000000013044)0x0000000000000000

#40x000000010a1605eb in(dwrite10 + 0x00000000000155eb)0x0000000000000000

#50x000000010a14f28a in(dwrite10 + 0x000000000000428a)0x0000000000000000

#60x000000010a14f07e in(dwrite10 + 0x000000000000407e)0x0000000000000000

#70x000000010a14f01a in(dwrite10 + 0x000000000000401a)0x0000000000000000

#80x000000010a14efd2 in(dwrite10 + 0x0000000000003fd2)0x0000000000000000

#90x000000010a14ef2e in(dwrite10 + 0x0000000000003f2e)0x0000000000000000

#100x000000010a14c9e4 in(dwrite10 + 0x00000000000019e4)0x0000000000000000

#110x000000010a15fa26で(dwrite10 + 0x0000000000014a26)0x0000000000000000

#120x000000010a15f651 in(dwrite10 + 0x0000000000014651)0x0000000000000000

#130x000000010a15f435で(dwrite10 + 0x0000000000014435)0x0000000000000000

#140x000000010a183a72で(dwrite10 + 0x0000000000038a72)0x0000000000000000

#150x000000010c72f60d in(mso40ui + 0x000000000001260d)0x0000000000000000

#160x000000010c72dc1a in(mso40ui + 0x0000000000010c1a)0x0000000000000000

#170x000000010c72d6d5 in(mso40ui + 0x00000000000106d5)0x0000000000000000

#180x000000010c72bdce in(mso40ui + 0x000000000000edce)0x0000000000000000

#190x000000010c9205d4 in(mso40ui + 0x00000000002035d4)0x0000000000000000

#200x000000010c9198bf in(mso40ui + 0x00000000001fc8bf)0x0000000000000000

#210x000000010c91d9f6 in(mso40ui + 0x00000000002009f6)0x0000000000000000

#220x000000010b2f7a39 in(mso20 + 0x0000000000040a39)0x0000000000000000

#230x000000010b2bb092 in(mso20 + 0x0000000000004092)0x0000000000000000

#240x000000010b2bafba in(mso20 + 0x0000000000003fba)0x0000000000000000

#250x0000000112409e36で(WLMKernel + 0x0000000000004e36)0x0000000000000000

#260x00007fff202bf623 in __dispatch_call_block_and_release + 0x0000000C(libdispatch.dylib + 0x0000000000002623)0x0000000000000000

#270x00007fff202c0806 in __dispatch_client_callout + 0x00000008(libdispatch.dylib + 0x0000000000003806)0x0000000000000000

#280x00007fff202c2e37 in __dispatch_queue_override_invoke + 0x00000307(libdispatch.dylib + 0x00000000000005e37)0x0000000000000000

#290x00007fff202cf818 in __dispatch_root_queue_drain + 0x00000146(libdispatch.dylib + 0x0000000000012818)0x0000000000000000

#300x00007fff202cff70 in __dispatch_worker_thread2 + 0x0000005C(libdispatch.dylib + 0x0000000000012f70)0x0000000000000000

スレッド12(0xcba44):

#10x00007fff2043695e in ___workq_kernreturn + 0x0000000A(libsystem_kernel.dylib + 0x000000000000295e)0x0000000000000000

#20x00007fff2046642f in _start_wqthread + 0x0000000F(libsystem_pthread.dylib + 0x000000000000242f)0x0000000000000000

x86_64スレッド状態(64ビット):

__rax:0x0000000002000170__rbx:0x00000000004f4004__rcx:0x000070000badbb18__rdx:0x0000000000000001

__rdi:0x0000000000000100__rsi:0x000070000badbb80__rbp:0x000070000badbb40__rsp:0x000070000badbb18

__r8:0x0000000000000000__r9:0x0000000000000001__r10:0x0000000000000000__r11:0x0000000000000246

__r12:0x000070000badc000__r13:0x0000000000000000__r14:0x0000000000000001__r15:0x000070000badbb78

__rip:0x00007fff2043695e__rflags:0x0000000000000246__cs:0x0000000000000007__fs:0x0000000000000000

__gs:0x0000000000000000

スレッド13(0xcba56):

#10x00007fff20466420 in _start_wqthread + 0x00000000(libsystem_pthread.dylib + 0x0000000000002420)0x0000000000000000

#20x0000000000000000で(UnknownModule + 0x0000000000000000)0x0000000000000000

x86_64スレッド状態(64ビット):

__rax:0x0000000002000170__rbx:0x00000000001e4008__rcx:0x000070000bbe1b80__rdx:0x000070000bb62000

__rdi:0x000070000bbe2000__rsi:0x000000000000ac0b__rbp:0x0000000000000000__rsp:0x000070000bbe1b80

__r8:0x00000000001e4008__r9:0x0000000000000001__r10:0x0000000000000000__r11:0x0000000000000246

__r12:0x000070000bbe2000__r13:0x0000000000000000__r14:0x0000000000000001__r15:0x000070000bbe1b80

__rip:0x00007fff20466420__rflags:0x0000000000000200__cs:0x000000000000002b__fs:0x0000000000000000

__gs:0x0000000000000000

スレッド14(0xcba57):

#10x0000000000000000で(UnknownModule + 0x0000000000000000)0x0000000000000000

#20x0000000000000000で(UnknownModule + 0x0000000000000000)0x0000000000000000

x86_64スレッド状態(64ビット):

__rax:0x0000000000000000__rbx:0x0000000000000000__rcx:0x0000000000000000__rdx:0x0000000000000000

__rdi:0x0000000000000000__rsi:0x0000000000000000__rbp:0x0000000000000000__rsp:0x0000000000000000

__r8:0x0000000000000000__r9:0x0000000000000000__r10:0x0000000000000000__r11:0x0000000000000000

__r12:0x0000000000000000__r13:0x0000000000000000__r14:0x0000000000000000__r15:0x0000000000000000

__rip:0x0000000000000000__rflags:0x0000000000000200__cs:0x000000000000002b__fs:0x0000000000000023

__gs:0x0000000000000023

OS情報

オペレーティングシステム:Mac OS X 11.6(Build20G165)

CPU:Intel x86、論理CPU数:4、周波数:2400 MHz

物理メモリ:8192MB

Device_model:MacBookPro11,1

画面:1280.000000 x 800.000000、bitsPerPixel= 24、フレーム= 0.000000、0.000000、1280.000000、800.000000

CrashedApp_Virtual_Memory_Size_MB:6375.000000

CrashedApp_Resident_Memory_Size_MB:110.000000

CrashedApp_Memory_Footprint_MB:59.000000

ErrorReportingDeviceUUID:F9495CAA-72BA-5C03-ADAA-EF789814E858

ErrorReportingUUID:B007F235-40AE-420B-B246-EA783DF546B0

ULS UUID:35B99FF8-953A-40CA-9AF0-79B392E2774C

CrashedLogSessionId:35B99FF8-953A-40CA-9AF0-79B392E2774C

TimeFromLaunch:0時間、0分、10秒

CrashedSessionDuration:10

このクライアントの合計エラー数:106

MicrosoftApplication情報:

オーディエンス:プロダクション

Tenant_Id:6c90a4fd-13ca-4d31-aac8-ef3e5e172685

AuditChannel:CC

AuditGroup:Production

返信リスト(回答:1)

1 #
SvenWan

こんにちは、Laurie Peng

問題を理解しました.問題の解決に最善を尽くします.問題は、APP StoreからダウンロードしたExcelを開くことができないことです...一般的な理解のためのログあなたの場合、私たちは皆、通常はスレッドではなく、プライベートメッセージを介してログを収集します...

EXC_BAD_ACCESSにメモリエラーが表示されます.MicrosoftExcelをダウンロードしてAppleApp Storeで使用する場合は、Microsoft365にサブスクライブする必要があります.

すでに登録している場合は、次のことを試すことができます:

訪問者に移動

/Users/*****/Library/Group Containers/UBF8T346G9.Office/User Content.localized/Startup.localized

すべてのファイルからテンプレートを削除する

*****は対応するユーザーの現在のアカウントです

問題が解決しない場合は、引き続きこの投稿に返信してください.引き続き質問をフォローアップします

私の答えがお役に立てば幸いです!