前回の更新以降の系統的エラーxlのクラッシュ
MicrosoftError Reportingログのversion:2.0
エラー署名:
例外:EXC_BAD_ACCESS
ExceptionEnumString:1
例外コード:KERN_INVALID_ADDRESS(0x0000000000000000)
日時:2021-07-14 09:02:30 +0000
Application名:Microsoft Excel
ApplicationバンドルID:com.microsoft.Excel
Applicationの署名:XCEL
Applicationのビット数:x64
Applicationversion:16.52.0.21071100
クラッシュしたモジュール名:mso99
クラッシュしたモジュールのversion:16.52.21071100
クラッシュしたモジュールオフセット:0x00000000003c1b9a
非難モジュール名:mso99
非難モジュールversion:16.52.21071100
UnsymbolicatedChecksum:F4979DF662D66EE985F6238EAB3F2BFF
非難モジュールオフセット:0x00000000003c1b9a
StackHash:5af4f13857009f49-dm_1_main
ApplicationLCID:1033
追加のアプリ情報:Reg= en Loc= 0x0409
Buildタイプ:リリース
クラッシュしたスレッドスタックポインタ:0x_00007ffeeacab320
クラッシュしたスレッド:0
スレッド0がクラッシュしました(0x136cd):
# 1 0x000000010d5c8b9a in (mso99 + 0x00000000003c1b9a)0x0000000000000000
# 2 0x000000010d603dd3 in (mso99 + 0x00000000003fcdd3)0x0000000000000000
# 3 0x000000010d6081ac in (mso99 + 0x00000000004011ac)0x00007ffeeacab3e0
# 4 0x0000000107051fac in (Microsoft Excel + 0x0000000002110fac)0x00007ffeeacab430
# 5 0x0000000104fecd8b in (Microsoft Excel + 0x00000000000abd8b)0x00007ffeeacab450
# 6 0x0000000104fddda2 in (Microsoft Excel + 0x000000000009cda2)0x00007ffeeacb72c0
# 7 0x00000001050611fa in (Microsoft Excel + 0x00000000001201fa)0x00007ffeeacb73d0
# 8 0x000000010505f64f in (Microsoft Excel + 0x000000000011e64f)0x00007ffeeacb9aa0
# 9 0x000000010505ef85インチ (Microsoft Excel + 0x000000000011df85)0x00007ffeeacb9c70
#10 0x000000010505eb36で (Microsoft Excel + 0x000000000011db36)0x00007ffeeacbae50
#11 0x000000010505e3e0 in (Microsoft Excel + 0x000000000011d3e0)0x00007ffeeacbafe0
#12 0x000000010500b0d2 in (Microsoft Excel + 0x00000000000ca0d2)0x00007ffeeacbb040
#13 0x0000000104fffebc in (Microsoft Excel + 0x00000000000beebc)0x00007ffeeacbb5b0
#14 0x000000010637035bで (Microsoft Excel + 0x000000000142f35b)0x00007ffeeacbb8f0
#15 0x00007fff23016345 in-[NSDocument _initWithContentsOfURL:ofType:error:] + 0x000000A1(AppKit + 0x0000000000352345)0x00007ffeeacbce80
#16 0x00007fff2301623f in-[NSDocument initWithContentsOfURL:ofType:error:] + 0x000000E2(AppKit + 0x000000000035223f)0x00007ffeeacbcec0
#17 0x00007fff2307ef54 in-[NSDocumentController makeDocumentWithContentsOfURL:ofType:error:] + 0x0000024A(AppKit + 0x00000000003baf54)0x00007ffeeacbcf00
#18 0x00000001062b606b in (Microsoft Excel + 0x000000000137506b)0x00007ffeeacbcf50
#19 0x00007fff23288c06 in ___97-[NSDocumentController makeDocumentWithContentsOfURL:alternateContents:ofType:completionHandler:] _block_invoke + 0x0000005B(AppKit + 0x00000000005c4c06)0x00007ffeeacbcfa0
#20 0x00007fff23288ba0 in-[NSDocumentController makeDocumentWithContentsOfURL:alternateContents:ofType:completionHandler:] + 0x000000A0(AppKit + 0x00000000005c4ba0)0x00007ffeeacbd040
#21 0x00007fff2307e1eb in ___80-[NSDocumentController openDocumentWithContentsOfURL:display:completionHandler:] _block_invoke + 0x00000343(AppKit + 0x00000000003ba1eb)0x00007ffeeacbd0b0
#22 0x00007fff23287da4 in ___144-[NSDocumentController _coordinateReadingAndGetAlternateContentsForOpeningDocumentAtURL:resolvingSymlinks:thenContinueOnMainThreadWithAccessor:] _block_invoke_4 + 0x0000001F(AppKit + 0x00000000005c3da4)0x00007pee
#23 0x00007fff232880fa in ___144-[NSDocumentController _coordinateReadingAndGetAlternateContentsForOpeningDocumentAtURL:resolvingSymlinks:thenContinueOnMainThreadWithAccessor:] _block_invoke_2.748 + 0x000000B1(AppKit + 0x00000000005c40fa)0x00007ffeeacb
#240x00007fff23287fe3 in ___144-[NSDocumentController _coordinateReadingAndGetAlternateContentsForOpeningDocumentAtURL:resolvingSymlinks:thenContinueOnMainThreadWithAccessor:] _block_invoke.747 + 0x00000099(AppKit + 0x00000000005c3fe3)0x00007ffeeacb #25 0x00007fff23287ef7 in ___144-[NSDocumentController _coordinateReadingAndGetAlternateContentsForOpeningDocumentAtURL:resolvingSymlinks:thenContinueOnMainThreadWithAccessor:] _block_invoke.745 + 0x000000F3(AppKit + 0x00000000005c3ef7)0x00007ffee
#26 0x00007fff232914cf in ____NSMainRunLoopPerformBlockInModes_block_invoke + 0x00000019(AppKit + 0x00000000005cd4cf)0x00007ffeeacbd480
#27 0x00007fff20503512 in ___CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__+ 0x0000000C(CoreFoundation + 0x0000000000081512)0x00007ffeeacbd4a0
#28 0x00007fff205033c3 in ___CFRunLoopDoBlocks + 0x000001B8(CoreFoundation + 0x00000000000813c3)0x00007ffeeacbd4b0
#29 0x00007fff2050272c in ___CFRunLoopRun + 0x00000A1D(CoreFoundation + 0x000000000008072c)0x00007ffeeacbd530
#30 0x00007fff2050164c in _CFRunLoopRunSpecific+ 0x00000233(CoreFoundation + 0x000000000007f64c)0x00007ffeeacbe270
#31 0x00007fff2873fab3 in _RunCurrentEventLoopInMode + 0x00000124(HIToolbox + 0x0000000000030ab3)0x00007ffeeacbe310
#32 0x00007fff2873f815 in _ReceiveNextEventcommon + 0x0000024B(HIToolbox + 0x0000000000030815)0x00007ffeeacbe360
#33 0x00007fff2873f5b3 in __BlockUntilNextEventMatchingListInModeWithFilter + 0x00000046(HIToolbox + 0x00000000000305b3)0x00007ffeeacbe3e0
#34 0x00007fff22d026f2 in __DPSNextEvent + 0x00000360(AppKit + 0x000000000003e6f2)0x00007ffeeacbe400
#35 0x00007fff22d00ec5 in-[NSApplication(NSEvent)_nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 0x00000554(AppKit + 0x000000000003cec5)0x00007ffeeacbe7e0
#36 0x00007fff22cf3239 in-[NSApplication run] + 0x0000024A(AppKit + 0x000000000002f239)0x00007ffeeacbea50
#37 _NSApplicationMainの0x00007fff22cc747c+ 0x00000330(AppKit + 0x000000000000347c)0x00007ffeeacbeae0
#38 0x00007fff20425f5d in _start + 0x00000001(libdyld.dylib + 0x0000000000015f5d)0x00007ffeeacbeb30
x86_64スレッド状態(64ビット):
__rax:0x0000000091b98900 __rbx:0x00006000034018b8 __rcx:0x0000000000000070 __rdx:0x00000000cd41204d
__rdi:0x0000000000000000 __rsi:0x00007ffeeacab340 __rbp:0x00007ffeeacab3b0 __rsp:0x00007ffeeacab320
__r8:0x0000000000002ac0 __r9:0x0000000000000090 __r10:0x00000000000007fb __r11:0x0000000000000071
__r12:0x0000000000000000 __r13:0x00007fc08ba75200 __r14:0x0000600000efb6e0 __r15:0x0000600002f438e0
__rip:0x000000010d5c8b9a __rflags:0x0000000000010246 __cs:0x000000000000002b __fs:0x0000000000000000
__gs:0x0000000000000000
スレッド1(0x13715):
# 1 0x00007fff203d695e in ___workq_kernreturn + 0x0000000A(libsystem_kernel.dylib + 0x000000000000295e)0x0000000000000000
# 2 0x00007fff2040642f in _start_wqthread + 0x0000000F(libsystem_pthread.dylib + 0x000000000000242f)0x0000000000000000
x86_64スレッド状態(64ビット):
__rax:0x0000000002000170 __rbx:0x00000000004e4005 __rcx:0x0000700007258b18 __rdx:0x0000000000000001
__rdi:0x0000000000000100 __rsi:0x0000700007258b80 __rbp:0x0000700007258b40 __rsp:0x0000700007258b18
__r8:0x0000000000000000 __r9:0x0000000000000001 __r10:0x0000000000000000 __r11:0x0000000000000246
__r12:0x0000700007259000 __r13:0x0000000000000000 __r14:0x0000000000000001 __r15:0x0000700007258b78
__rip:0x00007fff203d695e __rflags:0x0000000000000246 __cs:0x0000000000000007 __fs:0x0000000000000000
__gs:0x0000000000000000
スレッド2(0x13716):
# 1 0x00007fff203d7cde in ___psynch_cvwait + 0x0000000A(libsystem_kernel.dylib + 0x0000000000003cde)0x0000000000000000
#
2
0x00007fff20373d72 in std :: __1 :: condition_variable :: wait(std :: __1 :: unique_lock
# 3 0x000000010b15b9bc in (mbukernel + 0x000000000000e9bc)0x00007000072db6c0
# 40x000000010b159ee0 in(mbukernel + 0x000000000000cee0)0x00007000072db700
# 5 0x000000010b159da5で (mbukernel + 0x000000000000cda5)0x00007000072db780
# 6 0x000000010b477621で (mso20 + 0x00000000000ad621)0x00007000072db7a0
# 7 0x000000010bb14d35で (mso30 + 0x000000000007bd35)0x00007000072db7c0
# 8 0x000000010bb13b16インチ (mso30 + 0x000000000007ab16)0x00007000072dbd70
# 9 0x000000010b40de79で (mso20 + 0x0000000000043e79)0x00007000072dbd90
#10 0x000000010b3ced92 in (mso20 + 0x0000000000004d92)0x00007000072dbdc0
#11 0x000000010b3cecba in (mso20 + 0x0000000000004cba)0x00007000072dbe20
#12 0x0000000112511c56で (WLMKernel + 0x0000000000002c56)0x00007000072dbe40
#13 0x00007fff2025f623 in __dispatch_call_block_and_release + 0x0000000C(libdispatch.dylib + 0x0000000000002623)0x00007000072dbe70
#14 0x00007fff20260806 in __dispatch_client_callout + 0x00000008(libdispatch.dylib + 0x0000000000003806)0x00007000072dbe90
#15 0x00007fff20262e37 in __dispatch_queue_override_invoke + 0x00000307(libdispatch.dylib + 0x0000000000005e37)0x00007000072dbeb0
#16 0x00007fff2026f818 in __dispatch_root_queue_drain + 0x00000146(libdispatch.dylib + 0x0000000000012818)0x00007000072dbf10
#17 0x00007fff2026ff70 in __dispatch_worker_thread2 + 0x0000005C(libdispatch.dylib + 0x0000000000012f70)0x00007000072dbf90
#18 0x00007fff20407417 in __pthread_wqthread + 0x000000F4(libsystem_pthread.dylib + 0x0000000000003417)0x00007000072dbfa0
#19 0x00007fff2040642f in _start_wqthread + 0x0000000F(libsystem_pthread.dylib + 0x000000000000242f)0x00007000072dbfd0
x86_64スレッド状態(64ビット):
__rax:0x0000000002000131 __rbx:0x00007000072dc000 __rcx:0x00007000072db608 __rdx:0x0000000000000000
__rdi:0x0000600003344dc8 __rsi:0x0000000100000100 __rbp:0x00007000072db6b0 __rsp:0x00007000072db608
__r8:0x0000000000000000 __r9:0x00000000000000a0 __r10:0x0000000000000000 __r11:0x0000000000000246
__r12:0x0000600003344d88 __r13:0x0000000000000016 __r14:0x0000000100000100 __r15:0x0000000000000000
__rip:0x00007fff203d7cde __rflags:0x0000000000000246 __cs:0x0000000000000007 __fs:0x0000000000000000
__gs:0x0000000000000000
スレッド3(0x1371a):
# 1 0x00007fff203d7cde in ___psynch_cvwait + 0x0000000A(libsystem_kernel.dylib + 0x0000000000003cde)0x0000000000000000
#
2
0x00007fff20373d72 in std :: __1 :: condition_variable :: wait(std :: __1 :: unique_lock
# 3 0x000000010b15b9bc in (mbukernel + 0x000000000000e9bc)0x000070000735e420
# 4 0x000000010b159ee0 in (mbukernel + 0x000000000000cee0)0x000070000735e460
# 5 0x000000010b159da5で (mbukernel + 0x000000000000cda5)0x000070000735e4e0
# 6 0x000000010b477621で (mso20 + 0x00000000000ad621)0x000070000735e500
# 7 0x000000010bb14d35で (mso30 + 0x000000000007bd35)0x000070000735e520
# 8 0x000000010bb13b16インチ (mso30 + 0x000000000007ab16)0x000070000735ead0
# 9 0x000000010bb139bf in (mso30 + 0x000000000007a9bf)0x000070000735eaf0
#10 0x000000010bb13354で (mso30 + 0x000000000007a354)0x000070000735eb20
#11 0x000000010bb12c72 in (mso30 + 0x0000000000079c72)0x000070000735ebe0
#12 0x000000010d486ba9で (mso99 + 0x000000000027fba9)0x000070000735ecb0
#13 0x000000010d4867caで (mso99 + 0x000000000027f7ca)0x000070000735ed50
#14 0x000000010b3ced92 in (mso20 + 0x0000000000004d92)0x000070000735edc0
#15 0x000000010b3cecba in (mso20 + 0x0000000000004cba)0x000070000735ee20
#16 0x0000000112511c56で (WLMKernel + 0x0000000000002c56)0x000070000735ee40
#17 0x00007fff2025f623 in __dispatch_call_block_and_release + 0x0000000C(libdispatch.dylib + 0x0000000000002623)0x000070000735ee70
#18 0x00007fff20260806 in __dispatch_client_callout + 0x00000008(libdispatch.dylib + 0x0000000000003806)0x000070000735ee90
#190x00007fff20262e37 in __dispatch_queue_override_invoke + 0x00000307(libdispatch.dylib + 0x0000000000005e37)0x000070000735eeb0
#20 0x00007fff2026f818 in __dispatch_root_queue_drain + 0x00000146(libdispatch.dylib + 0x0000000000012818)0x000070000735ef10
#21 0x00007fff2026ff70 in __dispatch_worker_thread2 + 0x0000005C(libdispatch.dylib + 0x0000000000012f70)0x000070000735ef90
#22 0x00007fff20407417 in __pthread_wqthread + 0x000000F4(libsystem_pthread.dylib + 0x0000000000003417)0x000070000735efa0
#23 0x00007fff2040642f in _start_wqthread + 0x0000000F(libsystem_pthread.dylib + 0x000000000000242f)0x000070000735efd0
x86_64スレッド状態(64ビット):
__rax:0x0000000002000131 __rbx:0x000070000735f000 __rcx:0x000070000735e368 __rdx:0x0000000000000000
__rdi:0x00006000033d3ac8 __rsi:0x0000000100000100 __rbp:0x000070000735e410 __rsp:0x000070000735e368
__r8:0x0000000000000000 __r9:0x00000000000000a0 __r10:0x0000000000000000 __r11:0x0000000000000246
__r12:0x00006000033d3a88 __r13:0x0000000000000016 __r14:0x0000000100000100 __r15:0x0000000000000000
__rip:0x00007fff203d7cde __rflags:0x0000000000000246 __cs:0x0000000000000007 __fs:0x0000000000000000
__gs:0x0000000000000000
スレッド4(0x1371b):
# 1 0x00007fff203d695e in ___workq_kernreturn + 0x0000000A(libsystem_kernel.dylib + 0x000000000000295e)0x0000000000000000
# 2 0x00007fff2040642f in _start_wqthread + 0x0000000F(libsystem_pthread.dylib + 0x000000000000242f)0x0000000000000000
x86_64スレッド状態(64ビット):
__rax:0x0000000002000170 __rbx:0x0000000000064006 __rcx:0x00007000073e1fa8 __rdx:0x0000000000000000
__rdi:0x0000000000000004 __rsi:0x0000000000000000 __rbp:0x00007000073e1fd0 __rsp:0x00007000073e1fa8
__r8:0x00000000000006ff __r9:0x0000000000000000 __r10:0x0000000000000000 __r11:0x0000000000000246
__r12:0x00007000073e2000 __r13:0x0000000000000000 __r14:0x0000000000000000 __r15:0x0000000000000000
__rip:0x00007fff203d695e __rflags:0x0000000000000246 __cs:0x0000000000000007 __fs:0x0000000000000000
__gs:0x0000000000000000
スレッド5(0x1371c):
# 1 0x00007fff203d52ba in _mach_msg_trap + 0x0000000A(libsystem_kernel.dylib + 0x00000000000012ba)0x0000000000000000
# 2 0x00007fff203f0f76 in _task_suspend + 0x00000050(libsystem_kernel.dylib + 0x000000000001cf76)0x0000000000000000
# 3 0x000000010b216464で (merp + 0x0000000000009464)0x0000700007464d80
# 4 0x000000010b215e8b in (merp + 0x0000000000008e8b)0x0000700007464ed0
# 5 0x000000010b216dd3 in (merp + 0x0000000000009dd3)0x0000700007464ef0
# 6 0x00007fff2040a8fc in __pthread_start + 0x000000E0(libsystem_pthread.dylib + 0x00000000000068fc)0x0000700007464fb0
# 7 0x00007fff20406443 in _thread_start + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002443)0x0000700007464fd0
x86_64スレッド状態(64ビット):
__rax:0x0000000000000000 __rbx:0x0000000000000003 __rcx:0x0000700007464cd8 __rdx:0x0000000000000018
__rdi:0x0000700007464d48 __rsi:0x0000000000000003 __rbp:0x0000700007464d30 __rsp:0x0000700007464cd8
__r8:0x000000000001fc13 __r9:0x0000000000000000 __r10:0x000000000000002c __r11:0x0000000000000206
__r12:0x0000000000000003 __r13:0x000000000000002c __r14:0x0000700007464d48 __r15:0x0000000000000018
__rip:0x00007fff203d52ba __rflags:0x0000000000000206 __cs:0x0000000000000007 __fs:0x0000000000000000
__gs:0x0000000000000000
スレッド6(0x13720):
# 1 0x00007fff203d52ba in _mach_msg_trap + 0x0000000A(libsystem_kernel.dylib + 0x00000000000012ba)0x0000000000000000
# 2 0x00000001106f48e3 in (rpcrt4 + 0x00000000000048e3)0x0000000000000000
# 3 0x00000001106f4770インチ (rpcrt4 + 0x0000000000004770)0x00007000074e7fa0
# 4 0x00007fff2040a8fc in __pthread_start + 0x000000E0(libsystem_pthread.dylib + 0x00000000000068fc)0x00007000074e7fb0
# 5 0x00007fff20406443 in _thread_start + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002443)0x00007000074e7fd0
x86_64スレッド状態(64ビット):
__rax:0x000000000100001f __rbx:0x0000000000000006 __rcx:0x00007000074e7d78 __rdx:0x0000000000000000
__rdi:0x00007000074e7e50 __rsi:0x0000000000000006 __rbp:0x00007000074e7dd0 __rsp:0x00007000074e7d78
__r8:0x0000000000009403 __r9:0x0000000000000000 __r10:0x0000000000000118 __r11:0x0000000000000206
__r12:0x0000000000000006 __r13:0x0000000000000118 __r14:0x00007000074e7e50 __r15:0x0000000000000000
__rip:0x00007fff203d52ba __rflags:0x0000000000000206 __cs:0x0000000000000007 __fs:0x0000000000000000
__gs:0x0000000000000000
返信リスト(回答:5)
こんにちはクリストフ、
問題がまだ存在するかどうかを教えてもらえますか?それでも問題が解決しない場合は、最初の返信で提案1と提案3を試してください.お時間がありましたら、お気軽にご来店ください.
よろしく、
ジョージ
こんにちはクリストフ、
コミュニティに投稿していただきありがとうございます.
あなたの説明によると、ExcelApplicationを開くとクラッシュするようです.問題のトラブルシューティングを行うために、いくつかの情報を収集したいと思います.
1.OfficeversionとMacOSversionを提供してください
のスクリーンショットを撮る Officeversion .
2.この問題はWordなどの他のApplicationに存在しますか?
また、次の提案を試すことができます:
1.キャッシュフォルダをデスクトップに移動し、Excelを再度開きます
~/Library/Containers/に移動し、MicrosoftExcelフォルダーをデスクトップに移動します.MacOSがBigSurでない場合、フォルダはcom.Microsoft.Excel
その後、Excelを再度開き、もう一度確認します.
2.Macをに設定してみてください セーフモード 問題の原因がスタートアップアイテムかどうかを確認します.
3.上記の提案が機能しない場合は、次のようになります Office... 、再インストールします 以前のversionのOffice .
更新がある場合は、お気軽に戻って共有してください.
よろしく、
ジョージ
応答5# ->にスキップ4 #Christo既存のドキュメントを開こうとすると、すべてのOfficeアプリがクラッシュします.新しいドキュメントの作成は機能します.これは、PowerpointとWordを使用したキャストでもあります.
昨夜、最新のOfficeアップグレードで開始しました.
再起動とセーフモードを試しました->何も変更されません.
私のOffice365のversionは16.52.21071100
です.ありがとう
応答4# ->にスキップ3 #JimGord利用可能なアップデートがあります.
このリンクから現在のversionのAutoUpdateのコピーをダウンロードし、AutoUpdateをインストールして実行し、インストールを現在の更新レベルにしてから、Macを再起動します.ダウンロード後にアップデータが自動的に開かない場合は、ダウンロードした.pkgファイルをダブルクリックします.アップデータをダウンロードするには、このリンクをクリックしてください.アップデートは無料です.