MS Office for Mac-MS Wordのオープンに継続的にクラッシュする
私は最近MS Office for Macを購入しました.それ以来、MS Office Word&PowerPointアプリを開くと継続的に引き起こします.
開封時のクラッシュ.
私は私のiMacを再起動しました、私はビッグシュールを取り除きました.
アカウント、ディスクユーティリティ応急処置、実行、およびセーフモードでMS Wordを実行し、最後にMSOfficeを取り外して再インストールしました.それでも私のMS Officeアプリは開く上でクラッシュします.
以下はエラーレポートです.この問題に対する解決策は大幅に感謝されます.
エラーレポート(最初の5つのスレッド):
Microsoftエラーレポートログversion:2.0
エラー署名:
例外:exc_bad_instruction
ExceptionEnumString:2
例外コード:0x00000001(0x00007FFF88AC3820)
日付/時刻:2020-11-20 18:15:34 +0000
Application名:Microsoft Word
ApplicationバンドルID:com.microsoft.word
Applicationシグネチャ:MSWD
Applicationのビットさ:x64
Applicationversion:16.43.0.20110804
クラッシュしたモジュール名:CoreFoundation
クラッシュしたモジュールversion:6.9.0
クラッシュしたモジュールオフセット:0x00000000000FB6AF
Blameモジュール名:MACPDFM
Blameモジュールのversion:1.0.0
unkmbolicedChecksum:BB7EA6ADE3B0C1796CF037ACE5205284
Blame Moduleオフセット:0x0000000000016533
Stackhash:1277325626DBE527-DM_2_MAIN
ApplicationLCID:1033
追加のアプリ情報:reg= en loc= 0x0409
Buildタイプ:リリース
クラッシュしたスレッドスタックポインタ:0x_00007FFEEC45CBA0
クラッシュした糸:0
承認されていないOBJCの例外、理由:***-[__NSCFConstantString StringByAppendingString:]:nil引数
最後の例外バックトレース:
0 corefoundation 0x00007FFF204836AF __exceptionpreprocess + 242
1 erp 0x000000010ECB89AF MerphandLenseXception + 837
2 libobjc.a.dylib 0x00007FFF01BB3C9 objc_exception_throw + 48
3つの基礎 0x00007FFF2113F3A9-[NSString StringByAppendingString:] + 238
4 MACPDFM 0x000000013E4B5533 _Z18GetLocalizedStringPKc+ 579
5 MACPDFM 0x000000013E4B5865 GetLocalizedStringLength + 21
6? 0x000000012Aafed9e 0x0 + 5011139998
7ApplicationのためのVisual Basic DLLGetDocumentation + 153913
8Application用のVisual Basic 0x000000010F1AA3CB DLLGetDocumentation + 136813
9ApplicationのためのVisual Basic 0x000000010F1A9FC DLLGetDocumentation + 154782
Applicationのための10 Visual Basic 0x000000010F1AA3CB DLLGetDocumentation + 136813
11? 0x000000013A9E0549 0x0 + 5278401865
12のオリーテム 0x000000010826BF98 GetActiveObject + 270
13オリーテム 0x000000010826C343 DispCallFunc+ 747
14Application用の14 Visual Basic 0x000000010F089FB5 DLLCanunLoadnow + 224061
15ApplicationのためのVisual Basic 0x000000010F1C6C19 DLLGetDocumentation + 253627
16 Microsoft Word 0x00000001048A05A5 WDCommandDispatch + 2356258
17 MSO99 0x000000010A50C3B2 _ZN11OFFISSPACE19VBACUSTOMRIBBONUSER12FRUNVBAMACROEPKWP10TAGVARIANTS4_I + 148
18 mso99 0x000000010A50C257 _ZTV0_N256_N11OFFISSPACE24DOCUMENTCUSTOMRIBBONUSER23FSHOURDADDINUIBEVISIBEREPNS_20IOFFISSPACEROOTBASEE + 1125
19 mso99 0x000000010A50C4F7 _ZN11OFFISSPACE19VBACUSTOMRIBBONUSER12FRUNVBAMACROEPKWP10TAGVARIANTS4_I + 473
20 mso99 0x0000000109B6F190 _ZN11OFFISSPACE16CUSTOMRIBBONUSER20ADDCUSTOMCONTROLUSEREPNS_17CUSTOMCONTROLUSERE + 1010
21 MSO99 0x00000001099B4DAB _ZN11OFFISSPACE10DATASOURCE8GETVALUEIRN6FLEXUI11FLEXVALUESPE + 113
22 MSO99 0x00000001099B4CC6 _ZN11OFFISSPACE9FSCONTROL23GETCOMMANDOVERRIDEVALUEIRN6FLEXUI1FLEXVALUSPE + 504
23 MSO99 0x00000001099B491A _ZN11OFFISSPACE9FSCONTROL8GETVALUEIRN6FLEXUI11FLEXVALUESPE + 472
24 mso99 0x0000000109A995AEA _ZN6FLEXUI29PROPERTYCHANGELISTENENERANAGER17ONPROPERTYCHANGEDEPVPNS_11IDATASOURCEEII + 554
25 mso99 0x0000000109B029D8 _ZN6FLEXUI9FLEXVALUE13CREATEPOINTEREPVRNS_11FlexValuespe + 1080
26 mso990x0000000109B026DA _ZN6FLEXUI9FLEXVALUE13CREATEPOINTEREPVRNS_11FLEXVALUSPE + 314
27 MSO99 0x0000000109B04CD1 _ZN6FLEXUI9FLEXVALUE13CREATEPOINTEREPVRNS_11FLEXVALUSPE + 10033
28 mso99 0x0000000109B73383 _Zn3MSO8FeedBack8Settings36ISFeedBackcoherenceExperientEnabledEv + 7315
29 mso99 0x0000000109B72CD7 _ZN3MSO8FeedBack8Settings36ISFeedBackcoherenceExperientEnabledEv + 5607
30 mso99 0x0000000109B72B91 _ZN3MSO8FeedBack8Settings36ISFeedBackcoherenceExperientEnabledEv + 5281
31 mso99 0x0000000109B72336 _ZN3MSO8FeedBack8Settings36ISFeedBackcoherenceExperientEnabledev + 3142
32 MSO99 0x0000000109AFBA92 _ZN3MSO3CLP23ShouldUsenativelabelingev + 5047
33 mso99 0x0000000109BDD0B9 MSOTOUCHBARGETGLOBALTRAILINGITEM + 4937
34 mbukernel. MBUFISOPERATINGSYSTEMATREASTVERSION + 174
35の基礎 0x00007FFF21261BE3 __NSFireperFormWithOrder + 360
36 Corefoundation 0x00007FF20408D9D __cfrunloop_is_calling_out_to_an_observer_callback_function__+ 23
37 Corefoundation 0x00007FFF20408C2D __cfrunloopdoobservers + 549
38 Corefoundation 0x00007FFF0408080DD __cfrunlooprun + 838
39 Corefoundation 0x00007FFF204076BE CFRUNLOOPRUNSPECIFICE + 563
40ヒトゥールボックス 0x00007FFF28673FD0 RuncurrentEventLoopinMode + 292
41ヒトゥールボックス 0x00007FFF28673C22 ReceiveExtEventCommon + 283
42ヒトゥールボックス 0x00007FFF28673AEF _blockuntilnextEventMatchingListInModeWithFilter + 64
43 AppKit. 0x00007FFF22C20F85 _DPSNextEvent + 883
44 AppKit. 0x00007FFF22C1F74B-[NSApplication(NSEvent)_NextEventMatchingEventMask:intildate:inmode:dqueue:] + 1366
45 AppKit 0x00007FFF22C11BDA-[NSApplication Run] + 586
46 AppKit. 0x00007FFF22BE5F31 NSApplicationMain + 816
47 libdyld.Dylib 0x00007FFF032C631スタート+ 1
48? 0x000000000000000001 0x0 + 1
スレッド0がクラッシュした(0x1630D):
#1 0x000000010ECB86A1 IN(MERP + 0x00000000000126A1)0x000000000000000000
___handleUncaughtexception + 0x000002CC(CoreFoundation + 0x0000000000177826)0x0000000000000000
_objc_terminate()+ 0x0000005A(libobjc.a.dylib + 0x00000000000159Ab)+ 0x00007FFF201BD9AB(libobjc.a.dylib + 0x00000000000159Ab)0x00007FFEEC45CC60
#4 0x00007FFF202D5847 in std :: __終端(void(*)())+ 0x0000000008(libc++ abi.dylib + 0x0000000000012847)0x00007FFeec45cc80
___CXA_GET_EXCEPTION_PTR + 0x0000000000(libc++ abi.dylib + 0x0000000000015167)0x00007FEEC45CCA0
で#5 0x00007FFF02D8167__cxxabiv1 :: exception_cleanup_func(_unwind_reason_code、_unwind_exception*)+ 0x00000000(libc++ abi.dylib + 0x0000000000015121E)0x00007FEEC45CCC0
_objc_exception_throw + 0x0000015E(libobjc.a.dylib + 0x00000000000134F7)0x0000015E(libobjc.a.dylib + 0x00000000000134F7)0x00007FFEEC45CCF0
#8 0x00007FFF21113F3A9 IN-[NSString StringByAppendString:] + 0x0000000000E(Foundation + 0x000000000000D3A9)0x00007FFEEC45DCD0
#9 0x000000013E4B5533 getLocalizedString(char const*)+ 0x00000243(MacPDFM + 0x0000000000016533)0x00007FFEEC45DD00
#10 0x000000013E4B5865 _getLocalizedStringLength + 0x00000015(MacPDFM + 0x00000000016865)0x00007FFEEC45DDE0
#11 0x000000012aafed9e in(+ 0x0000000000000000)0x00007FFEEC45DE10
#12 0x000000010F1AE697 IN(Visual Basic for Applications + 0x0000000000171697)0x00007FFEEC45DE40
#13 0x000000010F1AA3CB in(Visual Basic for Applications + 0x000000000016D3CB)0x00007FFEEC45DFA0
#14 0x000000010F1AE9FC IN(Visual Basic for Applications + 0x00000000001719FC)0x00007FFEEC45E0E0
※15 0x000000010F1AA3CB IN(Visual Basic for Applications + 0x000000000016D3CB)0x00007FFEEC45E240
#16 0x000000013A9E0549 in(+ 0x0000000000000000)0x00007FFEEC45E380
#17 0x000000010826BF98 IN(OLEAUTOMATION + 0x0000000000022F98)0x00007FFEEC45E3B0
#18 0x000000010826C343 in(Oleautomation + 0x0000000000023343)0x00007FFeec45e3d0
#19 0x000000010F089FB5 IN(Application用Visual Basic+ 0x000000000004CFB5)0x00007FEEC45E4F0
※20 0x000000010F1C6C19 IN(Visual Basic for Applications + 0x000000000000189C19)0x00007FFEEC45F590
#21 0x00000001048A05A5 IN(Microsoft Word + 0x00000000011025A5)0x00007FFEEC45F5E0
#22 0x000000010A50C3B2 IN(MSO99 + 0x0000000000BFD3B2)0x00007FFEEC45F6C0
#23 0x000000010A50C257 IN(MSO99 + 0x0000000000BFD257)0x00007FFEEC45F910
#24 0x000000010A50C4F7 IN(MSO99 + 0x0000000000BFD4F7)0x00007FFEEC45F980
#25 0x0000000109B6F190 IN(MSO99 + 0x0000000000260190)0x00007FFEEC45FA10
#26 0x00000001099b4dab in(MSO99 + 0x00000000000A5DAB)0x00007FFEEC45FA70
#27 0x00000001099B4CC6 IN(MSO99 + 0x00000000000A5CC6)0x00007FFEEC45FAB0
#28 0x00000001099B491A IN(MSO99 + 0x0000000000000A591A)0x00007FFEEC45FAE0
#29 0x0000000109A995A(MSO99 + 0x000000000018A5EA)0x00007FFEEC45FB30
#30 0x0000000109B029D8 IN(MSO99 + 0x00000000001F39D8)0x00007FFEEC45FB80
#31 0x0000000109B026DA(MSO99 + 0x00000000001F36DA)0x00007FFEEC45FC50
#32 0x0000000109B04CD1 IN(MSO99 + 0x000000001F5CD1)0x00007FFEEC45FC80
#33 0x0000000109B7383(MSO99 + 0x0000000000264383)0x00007FFEEC45FCB0
#34 0x0000000109B72CD7 IN(MSO99 + 0x0000000000263CD7)0x00007FFEEC45FCF0
#35 0x0000000109B72B91 IN(MSO99 + 0x0000000000263B91)0x00007FFEEC460020
#36 0x0000000109B72336 in(MSO99 + 0x0000000000263336)0x00007FFEEC460060
#37 0x0000000109AFBA92 IN(MSO99 + 0x00000000001CA92)0x00007FFEEC4601C0
#38 0x0000000109BDD0B9 IN(MSO99 + 0x000000002CE0B9)0x00007FFEEC460250
#39 0x00000001061A54A(MBukernel + 0x0000000000000104)0x00007FFEEC460270
#40 0x00007FFFF21261BE3 ___NSFirePerformWithOrder + 0x00000168(Foundation + 0x000000000012FBE3)0x00007FFEEC460290
___cfrunloop_is_calling_out_to_an_observer_callback_function__+ 0x00000017(CoreFoundation + 0x0000000008080D9D)0x00007FFEEC460310
___Cfrunloopdoobservers + 0x00000225(CoreFoundation + 0x0000000008080D)0x00007FFEEC460320
の#42 0x00007FF20408C2D___Cfrunlooprun + 0x00000346(CoreFoundation + 0x000000000800DD)で#43 0x00007FFFF204080DDD0X00007FFEEC4604D0
_cfrunlooprunspecific+ 0x00000233(CoreFoundation + 0x00000000077F6BE)で#44 0x00007FFF04076BE)0x00007FFEEC461210
_runcurrentEventLoopinMode + 0x00000124(Hitoolbox + 0x0000000003030FD0)0x00007FFEEC4612B0
_ReceivenExteventCommon + 0x0000011B(Hitoolbox + 0x000000000303022)0x00007FFEEC461300
の#46 0x00007FFFF28673C22#47 0x00007FFFF28673AEF __BlockunTil.ExteventMatchingListInModeWithFilter + 0x00000040(ヒトーボックス+ 0x00000000030AEF)0x00007FFEEC461380
__dpsnextEvent + 0x00000373(AppKit + 0x0000000003EF85)0x00007FFEEC4613A0
の#48 0x00007FFFF22C20F85#49 0x00007FF22C1F74B in-[NSApplication(NSEvent)_nextEventMatchingEventMask:intildate:inmode:dqueue:] + 0x00000556(AppKit + 0x0000000003D74B)0x00007FFEEC461790
#50 0x00007FFF22C11BDA IN-[NSAPPLICATION RUN] + 0x0000024A(AppKit + 0x000000000002FBDA)0x00007FFEEC461A00
_nsApplicationMain + 0x00000330(AppKit + 0x00000000003F31)0x00007FFEEC461A90
で#51 0x00007FFF22BE5F31_Start + 0x00000001(libdyld.dylib + 0x0000000000015631)0x00007FFEEC461A0
の#52 0x00007FF2032C631x86_64スレッド状態(64ビット):
__rax:0x000000010eCC4F60 __rbx:0x00000000000A4edc0 __rcx:0x0000000000000007C8 __rdx:0x000000000000000001
__rdi:0x00006000039c9680 __rsi:0x00007fff7c523bbd _______00007FEEC45CBB0 __RSP:0x00007FEEC45CBA0
__R8:0x00000000000000000010 __R9:0x00007FFFF207EC2DE. __R10:0x00007FFF884A8CC0 __R11:0x00007FFF204AC515
__r12:0x00007FFF802A9B30 __R13:0x00006000039C9680 __R14:0x0000600000A4EDC0 __R15:0x00007FB407B50000
__RFLAGS:0x000000000000002B __FS:0x000000000000000000
__gs:0x000000000000000000
スレッド1(0x16352):
___PSYNCH_CVWAIT + 0x0000000A(libsystem_kernel.dylib + 0x00000000000038J2)0x0000000000000000
※2 0x00000001061A297D(MBukernel + 0x000000000000D97D)0x0000000000000000
#3 0x00000001061A2932 IN(MBukernel + 0x000000000000D932)0x000070000C27FBD0
#4 0x0000000108473DCA IN(WLMKernel + 0x00000000000000BDCA)0x000070000C27FC00
in(wlmkernel + 0x000000000000008458)0x000070000C27FC30
(WLMKernel + 0x00000000000000080AE)0x000070000C27FCB0
の#6 0x00000001084700(WLMKernel + 0x000000000000007Fee)0x000070000C27FD00
の#7 0x0000000108466#8 0x0000000108476DD7 IN(WLMKernel + 0x0000000000000000D)0x000070000C27FD70
#9 0x000000010728FCB4 IN(MSO20 + 0x000000000003DCB4)0x000070000C27FD90
(MSO20 + 0x00000000000027B0)0x000070000C27FDC0
のin(mso20000001072547b0)(MSO20 + 0x00000000000000270A)0x000070000C27FE20
で#11 0x000000010725470A#12 0x0000000108469B06(WLMKernel + 0x000000000000001B06)0x000070000C27FE40
__dispatch_call_block_and_release + 0x0000000C(libdispatch.dylib + 0x000000000000000025DD)0x000070000C27FE70
__dispatch_client_callout + 0x0000000008(libdispatch.dylib + 0x00000000000037c7)0x000070000C27FE90
__dispatch_queue_override_invoke + 0x00000309(libdispatch.dylib + 0x000000000000005E1c)0x000070000C27FEB0
__dispatch_root_queue_drain + 0x00000146(libdispatch.dylib + 0x0000000000012857)0x000070000C27FF10
__dispatch_worker_thread2 + 0x0000005C(libdispatch.dylib + 0x0000000000012FB8)0x000070000C27FF90
__pthread_wqthread + 0x000000F4(libsystem_pthread.dylib + 0x0000000000003453)0x000070000C27FFA0
_START_WQTHREAD + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002467)0x0000000000002467)0x000070000C27FFD0
x86_64スレッド状態(64ビット):
__rax:0x0000000002000131 __rcx:0x000070000C280000 __rcx:0x000070000C27FB08 __rdx:0x000000000000000000
__rdi:0x0000600002E5F730 __rsi:0x0000000100000100 __RBP:0x000070000C27FB0 __rsp:0x000070000C27FB08
__R8:0x000000000000000000 __R9:0x00000000000000000000A0 __r10:0x000000000000000000 __R11:0x00000000000000000246
__r13:0x00000000002E5F760 __r14:0x00000000000000000100 __R15:0x000000000000000016
__0000000000000000007 __fs:0x000000000000000000
0x00000000000000000007 __cs:0x000000000000000000007__gs:0x000000000000000000
スレッド2(0x16354):
___PSYNCH_CVWAIT + 0x0000000A(libsystem_kernel.dylib + 0x00000000000038J2)0x0000000000000000
#2 0x00000001061A297D(MBukernel + 0x000000000000D97D)0x000000000000000000
#3 0x00000001061A2932(MBukernel + 0x000000000000D932)0x000070000C302810
(wlmkernel + 0x00000000000000bdca)0x000070000C302840
の#4 0x0000000108473in(wlmkernel + 0x000000000000008458)0x000070000C302870
(WLMKERNEL + 0x00000000000080AE)0x000070000C3028F0
の#6 0x00000001084700#7 0x000000010846FIE(WLMKernel + 0x0000000000007Fee)0x000070000C302940
#8 0x00000001072B3C69 IN(MSO20 + 0x0000000000061C69)0x000070000C3029B0
#9 0x00000001072AD70C(MSO20 + 0x0000000005B70C)0x000070000C3029F0
#10 0x00000001062F4F04 IN(MicrosoftCSI + 0x0000000000007F04)0x000070000C302C50
(MSO30 + 0x000000000003383F)0x000070000C302D10
(MSO30 + 0x0000000000035BC)0x000070000C302D50
の#12 0x00000001078A5BC)#13 0x00000001078A554(MSO30 + 0x000000000003554)0x000070000C302D70
#14 0x0000000107298729(MSO20 + 0x000000000004729)0x000070000C302D90
#15 0x00000001072547b0 In(MSO20 + 0x0000000000000027B0)0x000070000C302DC0
(MSO20 + 0x00000000000000270A)0x000070000C302E20
で#16 0x000000010725470A#17 0x0000000108469B06 in(wlmkernel + 0x000000000000001b06)0x000070000C302E40
__dispatch_call_block_and_release + 0x0000000C(libdispatch.dylib + 0x0000000000000025DD)0x000070000C302E70
__dispatch_client_callout + 0x00000008(libdispatch.dylib + 0x0000000000000037C7)0x000070000C302E90
__dispatch_queue_override_invoke + 0x00000309(libdispatch.dylib + 0x000000000000005E1c)0x000070000C302EB0
__dispatch_root_queue_drain + 0x00000146(libdispatch.dylib + 0x0000000000012857)0x000070000C302F10
__dispatch_worker_thread2 + 0x0000005C(libdispatch.dylib + 0x0000000000012FB8)0x000070000C302F90
で#22 0x00007FFFF20175FB8__pthread_wqthread + 0x000000F4(libsystem_pthread.dylib + 0x0000000000003453)0x0000000000003453)0x000070000C302FA0
_START_WQTHREAD + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002467)0x0000000000C302FD0
の#24 0x00007FF2030D467x86_64スレッド状態(64ビット):
__rbx:0x000070000C303000 __rcx:0x000070000C302748 __rdx:0x00000000000000000000
__rdi:0x0000000100000100 __rbp:0x000070000C3027F0 __rsp:0x000070000C302748
__R8:0x000000000000000000 __R9:0x00000000000000000000A0 __r10:0x000000000000000000 __R11:0x00000000000000000246
__r13:0x00000000002J50670 __R14:0x00000000000000000100 __R15:0x000000000000000016
__0000000000000000007 __fs:0x000000000000000000
0x00000000000000000007 __cs:0x000000000000000000007__gs:0x000000000000000000
スレッド3(0x16355):
_Mach_msg_trap + 0x000000000(libsystem_kernel.dylib + 0x000000000000000000J7e)の#1 0x00007FFF02DCE7E)0x000000000000000000
_Task_Suspend + 0x00000050(libsystem_kernel.dylib + 0x000000000001CB55)0x0000000000000000
の#2 0x00007FFF02F8B55#3 0x000000010ECAF5CF IN(MERP + 0x00000000000095CF)0x000070000C385D80
#4 0x000000010ECAF030 IN(MERP + 0x00000000000000009030)0x000070000C385ED0
※5 0x000000010ecaff23(MERP + 0x0000000000009F23)0x000070000C385EF0
__pthread_start + 0x0000000E0(libsystem_pthread.dylib + 0x0000000000006950)0x000070000C385FB0
で#6 0x00007FF20311950_thread_start + 0x0000000F(libsystem_pthread.dylib + 0x000000000000247b)0x0000000000C385FD0
の#7 0x00007FFF020D47Bx86_64スレッド状態(64ビット):
__rcx:0x0000000000000003 __rcx:0x0000700000000000003 __rdx:0x00000000000000000018
__RSI:0x0000000000000003 __RBP:0x00007000000C385D30 __RSP:0x000070000C385CD8
__R8:0x0000000000024D07 __r9:0x000000000000000000 __R10:0x000000000000002C __R11:0x000000000000000206
__R13:0x00000000000000002C __R14:0x0000000000000000002C __R15:0x000000000000000018
__0000000000000006 __cs:0x00000000000000007 __FS:0x000000000000000000
__gs:0x000000000000000000
スレッド4(0x16358):
___PSYNCH_CVWAIT + 0x0000000A(libsystem_kernel.dylib + 0x00000000000038J2)0x0000000000000000
#2 0x00000001061A297D(MBukernel + 0x000000000000D97D)0x000000000000000000
#3 0x00000001061A2932(MBukernel + 0x000000000000D932)0x000070000C48B7A0
(WLMKERNEL + 0x00000000000000BDCA)
のin(wlmkernel + 0x0000000000000000BDCA)in(wlmkernel + 0x000000000000008458)0x000070000C48B800
(WLMKernel + 0x0000000000000080ae)0x000070000C48B880
の#6 0x00000001084700#7 0x000000010846F(WLMKernel + 0x0000000000007Fee)0x000070000C48B8D0
#8 0x00000001072B3C69 in(MSO20 + 0x0000000000061C69)0x000070000C48B940
#9 0x00000001072AD782 IN(MSO20 + 0x000000000005B782)0x000070000C48B980
(MicrosoftCSI + 0x000000000282FC)0x000070000C48BBE0
の#10 0x00000001063152(MSO30 + 0x000000000003383F)0x000070000C48BD10
(MSO30 + 0x0000000000035BC)0x000070000C48BD50
の#12 0x000000010788BC)(MSO30 + 0x000000000003554)0x000070000C48BD70
#14 0x0000000107298729(MSO20 + 0x0000000000046729)0x000070000C48BD90
#15 0x00000001072547b0 in(MSO20 + 0x00000000000027b0)0x000070000C48BDC0
(MSO20 + 0x000000000000270A)0x00007000000C48BE20
#17 0x0000000108469B06 in(wlmkernel + 0x000000000000001b06)0x000070000C48BE40
__dispatch_call_block_and_release + 0x0000000C(libdispatch.dylib + 0x0000000000000025DD)0x000070000C48BE70
__dispatch_client_callout + 0x0000000008(libdispatch.dylib + 0x0000000000000037C7)0x000070000C48BE90
__dispatch_queue_override_invoke + 0x00000309(libdispatch.dylib + 0x0000000000005E1C)0x000070000C48BEB0
__dispatch_root_queue_drain + 0x00000146(libdispatch.dylib + 0x0000000000012857)0x000070000C48BF10
__dispatch_worker_thread2 + 0x0000005C(libdispatch.dylib + 0x0000000000012FB8)0x000070000C48BF90
__pthread_wqthread + 0x000000F4(libsystem_pthread.dylib + 0x0000000000003453)0x000000000000003453)0x000070000C48BFA0
_START_WQTHREAD + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002467)0x0000000000002467)0x000070000C48BFD0
x86_64スレッド状態(64ビット):
__rax:0x0000000002000131 __rbx:0x000070000C48C000 __rcx:0x000070000C48B6D8 __rdx:0x000000000000000000
__rdi:0x0000600002E22BF0 __rsi:0x0000000100000100 __rbp:0x000070000C48B780 __rsp:0x000070000C48B6D8
__R8:0x000000000000000000 __R9:0x00000000000000000000A0 __r10:0x000000000000000000 __R11:0x00000000000000000246
__r13:0x00000000002J22C20 __R14:0x000000000000000100 __R15:0x000000000000000016
__0000000000000000007 __fs:0x000000000000000000
0x00000000000000000007 __cs:0x000000000000000000007__gs:0x000000000000000000
OS情報
オペレーティングシステム:Mac OS X 11.0.1(Build20B29)
CPU:Intel x86、論理CPUカウント:4、周波数:3400 MHz
物理メモリ:32768 MB
DEVICE_MODEL:IMAC18,3
画面:2560.000000 x 1440.000000、BitsperPixel= 24、Frame= 0.000000,0.000000,2560.000000,1440.000000
crashedapp_virtual_memory_size_mb:6294.000000
crashedapp_resident_memory_size_mb:364.000000
ERROREPORTINGDEVISEUID:E0411D39-A4FD-502B-9919-0DED1D02553C9
ERROREPORTINGUUID:97728A91-9EF3-4B72-B05B-8C24BE779FA3
ULS UUID:422627F0-AB9E-4814-8D45-577D12F2D33C
CrashedLogSessionID:422627F0-AB9E-4814-8D45-577D12F2D33C
TimeFromLaunch:0時間、26分、8秒
クラッシュセッションデュレーション:1568
このクライアントの合計エラー:67
MicrosoftApplication情報:
観客:生産
AudienceChannel:cc
オーディエンスグループ:生産
返信リスト(回答:4)
こんにちはジム、
フォルダ/ライブラリ/グループコンテナを見つけることができないという点で、最初のフェンスで落ちたようです.
ファイル "linkcreation.dotm"を検索し、Acrobatフォルダに2つのエントリを見つけました.私はこれら2つのファイルを削除しました、再起動してMS WordとHey Prestoを起動しました、それはうまくいっています.
しかし、私はまだ開封時にクラッシュするという点でも同じ問題を抱えています.Group Containersフォルダには、Macフォルダシステムに別の名前がありますか?
こんにちは
Macに古いversionのAdobeAcrobatまたはアドインがあるようです.
Adobe Acrobatを使用している場合は、Acrobatアップデートをインストールします.
Acrobatを使用していたが、使用しなくなった場合は、次の手順を実行します.
次のフォルダから「linkCreation.dotm」を削除します:
~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word/
~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/PowerPoint/
~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Excel/
他のWordアドインがある場合は、更新するか削除します.