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MS Office for Mac-MS Wordのオープンに継続的にクラッシュする

RayCrow 解決済 最終更新日:2021-05-13 14:48

私は最近MS Office for Macを購入しました.それ以来、MS Office Word&PowerPointアプリを開くと継続的に引き起こします.
開封時のクラッシュ.

私は私のiMacを再起動しました、私はビッグシュールを取り除きました.
アカウント、ディスクユーティリティ応急処置、実行、およびセーフモードでMS Wordを実行し、最後にMSOfficeを取り外して再インストールしました.それでも私のMS Officeアプリは開く上でクラッシュします.

以下はエラーレポートです.この問題に対する解決策は大幅に感謝されます.

エラーレポート(最初の5つのスレッド):

Microsoftエラーレポートログversion:2.0

エラー署名:

例外:exc_bad_instruction

ExceptionEnumString:2

例外コード:0x00000001(0x00007FFF88AC3820)

日付/時刻:2020-11-20 18:15:34 +0000

Application名:Microsoft Word

ApplicationバンドルID:com.microsoft.word

Applicationシグネチャ:MSWD

Applicationのビットさ:x64

Applicationversion:16.43.0.20110804

クラッシュしたモジュール名:CoreFoundation

クラッシュしたモジュールversion:6.9.0

クラッシュしたモジュールオフセット:0x00000000000FB6AF

Blameモジュール名:MACPDFM

Blameモジュールのversion:1.0.0

unkmbolicedChecksum:BB7EA6ADE3B0C1796CF037ACE5205284

Blame Moduleオフセット:0x0000000000016533

Stackhash:1277325626DBE527-DM_2_MAIN

ApplicationLCID:1033

追加のアプリ情報:reg= en loc= 0x0409

Buildタイプ:リリース

クラッシュしたスレッドスタックポインタ:0x_00007FFEEC45CBA0

クラッシュした糸:0

承認されていないOBJCの例外、理由:***-[__NSCFConstantString StringByAppendingString:]:nil引数

最後の例外バックトレース:

0 corefoundation 0x00007FFF204836AF __exceptionpreprocess + 242

1 erp 0x000000010ECB89AF MerphandLenseXception + 837

2 libobjc.a.dylib 0x00007FFF01BB3C9 objc_exception_throw + 48

3つの基礎 0x00007FFF2113F3A9-[NSString StringByAppendingString:] + 238

4 MACPDFM 0x000000013E4B5533 _Z18GetLocalizedStringPKc+ 579

5 MACPDFM 0x000000013E4B5865 GetLocalizedStringLength + 21

6? 0x000000012Aafed9e 0x0 + 5011139998

7ApplicationのためのVisual Basic DLLGetDocumentation + 153913

8Application用のVisual Basic 0x000000010F1AA3CB DLLGetDocumentation + 136813

9ApplicationのためのVisual Basic 0x000000010F1A9FC DLLGetDocumentation + 154782

Applicationのための10 Visual Basic 0x000000010F1AA3CB DLLGetDocumentation + 136813

11? 0x000000013A9E0549 0x0 + 5278401865

12のオリーテム 0x000000010826BF98 GetActiveObject + 270

13オリーテム 0x000000010826C343 DispCallFunc+ 747

14Application用の14 Visual Basic 0x000000010F089FB5 DLLCanunLoadnow + 224061

15ApplicationのためのVisual Basic 0x000000010F1C6C19 DLLGetDocumentation + 253627

16 Microsoft Word 0x00000001048A05A5 WDCommandDispatch + 2356258

17 MSO99 0x000000010A50C3B2 _ZN11OFFISSPACE19VBACUSTOMRIBBONUSER12FRUNVBAMACROEPKWP10TAGVARIANTS4_I + 148

18 mso99 0x000000010A50C257 _ZTV0_N256_N11OFFISSPACE24DOCUMENTCUSTOMRIBBONUSER23FSHOURDADDINUIBEVISIBEREPNS_20IOFFISSPACEROOTBASEE + 1125

19 mso99 0x000000010A50C4F7 _ZN11OFFISSPACE19VBACUSTOMRIBBONUSER12FRUNVBAMACROEPKWP10TAGVARIANTS4_I + 473

20 mso99 0x0000000109B6F190 _ZN11OFFISSPACE16CUSTOMRIBBONUSER20ADDCUSTOMCONTROLUSEREPNS_17CUSTOMCONTROLUSERE + 1010

21 MSO99 0x00000001099B4DAB _ZN11OFFISSPACE10DATASOURCE8GETVALUEIRN6FLEXUI11FLEXVALUESPE + 113

22 MSO99 0x00000001099B4CC6 _ZN11OFFISSPACE9FSCONTROL23GETCOMMANDOVERRIDEVALUEIRN6FLEXUI1FLEXVALUSPE + 504

23 MSO99 0x00000001099B491A _ZN11OFFISSPACE9FSCONTROL8GETVALUEIRN6FLEXUI11FLEXVALUESPE + 472

24 mso99 0x0000000109A995AEA _ZN6FLEXUI29PROPERTYCHANGELISTENENERANAGER17ONPROPERTYCHANGEDEPVPNS_11IDATASOURCEEII + 554

25 mso99 0x0000000109B029D8 _ZN6FLEXUI9FLEXVALUE13CREATEPOINTEREPVRNS_11FlexValuespe + 1080

26 mso990x0000000109B026DA _ZN6FLEXUI9FLEXVALUE13CREATEPOINTEREPVRNS_11FLEXVALUSPE + 314

27 MSO99 0x0000000109B04CD1 _ZN6FLEXUI9FLEXVALUE13CREATEPOINTEREPVRNS_11FLEXVALUSPE + 10033

28 mso99 0x0000000109B73383 _Zn3MSO8FeedBack8Settings36ISFeedBackcoherenceExperientEnabledEv + 7315

29 mso99 0x0000000109B72CD7 _ZN3MSO8FeedBack8Settings36ISFeedBackcoherenceExperientEnabledEv + 5607

30 mso99 0x0000000109B72B91 _ZN3MSO8FeedBack8Settings36ISFeedBackcoherenceExperientEnabledEv + 5281

31 mso99 0x0000000109B72336 _ZN3MSO8FeedBack8Settings36ISFeedBackcoherenceExperientEnabledev + 3142

32 MSO99 0x0000000109AFBA92 _ZN3MSO3CLP23ShouldUsenativelabelingev + 5047

33 mso99 0x0000000109BDD0B9 MSOTOUCHBARGETGLOBALTRAILINGITEM + 4937

34 mbukernel. MBUFISOPERATINGSYSTEMATREASTVERSION + 174

35の基礎 0x00007FFF21261BE3 __NSFireperFormWithOrder + 360

36 Corefoundation 0x00007FF20408D9D __cfrunloop_is_calling_out_to_an_observer_callback_function__+ 23

37 Corefoundation 0x00007FFF20408C2D __cfrunloopdoobservers + 549

38 Corefoundation 0x00007FFF0408080DD __cfrunlooprun + 838

39 Corefoundation 0x00007FFF204076BE CFRUNLOOPRUNSPECIFICE + 563

40ヒトゥールボックス 0x00007FFF28673FD0 RuncurrentEventLoopinMode + 292

41ヒトゥールボックス 0x00007FFF28673C22 ReceiveExtEventCommon + 283

42ヒトゥールボックス 0x00007FFF28673AEF _blockuntilnextEventMatchingListInModeWithFilter + 64

43 AppKit. 0x00007FFF22C20F85 _DPSNextEvent + 883

44 AppKit. 0x00007FFF22C1F74B-[NSApplication(NSEvent)_NextEventMatchingEventMask:intildate:inmode:dqueue:] + 1366

45 AppKit 0x00007FFF22C11BDA-[NSApplication Run] + 586

46 AppKit. 0x00007FFF22BE5F31 NSApplicationMain + 816

47 libdyld.Dylib 0x00007FFF032C631スタート+ 1

48? 0x000000000000000001 0x0 + 1

スレッド0がクラッシュした(0x1630D):

#1 0x000000010ECB86A1 IN(MERP + 0x00000000000126A1)0x000000000000000000

___handleUncaughtexception + 0x000002CC(CoreFoundation + 0x0000000000177826)0x0000000000000000

_objc_terminate()+ 0x0000005A(libobjc.a.dylib + 0x00000000000159Ab)+ 0x00007FFF201BD9AB(libobjc.a.dylib + 0x00000000000159Ab)0x00007FFEEC45CC60

#4 0x00007FFF202D5847 in std :: __終端(void(*)())+ 0x0000000008(libc++ abi.dylib + 0x0000000000012847)0x00007FFeec45cc80

___CXA_GET_EXCEPTION_PTR + 0x0000000000(libc++ abi.dylib + 0x0000000000015167)0x00007FEEC45CCA0

で#5 0x00007FFF02D8167

__cxxabiv1 :: exception_cleanup_func(_unwind_reason_code、_unwind_exception*)+ 0x00000000(libc++ abi.dylib + 0x0000000000015121E)0x00007FEEC45CCC0

_objc_exception_throw + 0x0000015E(libobjc.a.dylib + 0x00000000000134F7)0x0000015E(libobjc.a.dylib + 0x00000000000134F7)0x00007FFEEC45CCF0

#8 0x00007FFF21113F3A9 IN-[NSString StringByAppendString:] + 0x0000000000E(Foundation + 0x000000000000D3A9)0x00007FFEEC45DCD0

#9 0x000000013E4B5533 getLocalizedString(char const*)+ 0x00000243(MacPDFM + 0x0000000000016533)0x00007FFEEC45DD00

#10 0x000000013E4B5865 _getLocalizedStringLength + 0x00000015(MacPDFM + 0x00000000016865)0x00007FFEEC45DDE0

#11 0x000000012aafed9e in(+ 0x0000000000000000)0x00007FFEEC45DE10

#12 0x000000010F1AE697 IN(Visual Basic for Applications + 0x0000000000171697)0x00007FFEEC45DE40

#13 0x000000010F1AA3CB in(Visual Basic for Applications + 0x000000000016D3CB)0x00007FFEEC45DFA0

#14 0x000000010F1AE9FC IN(Visual Basic for Applications + 0x00000000001719FC)0x00007FFEEC45E0E0

※15 0x000000010F1AA3CB IN(Visual Basic for Applications + 0x000000000016D3CB)0x00007FFEEC45E240

#16 0x000000013A9E0549 in(+ 0x0000000000000000)0x00007FFEEC45E380

#17 0x000000010826BF98 IN(OLEAUTOMATION + 0x0000000000022F98)0x00007FFEEC45E3B0

#18 0x000000010826C343 in(Oleautomation + 0x0000000000023343)0x00007FFeec45e3d0

#19 0x000000010F089FB5 IN(Application用Visual Basic+ 0x000000000004CFB5)0x00007FEEC45E4F0

※20 0x000000010F1C6C19 IN(Visual Basic for Applications + 0x000000000000189C19)0x00007FFEEC45F590

#21 0x00000001048A05A5 IN(Microsoft Word + 0x00000000011025A5)0x00007FFEEC45F5E0

#22 0x000000010A50C3B2 IN(MSO99 + 0x0000000000BFD3B2)0x00007FFEEC45F6C0

#23 0x000000010A50C257 IN(MSO99 + 0x0000000000BFD257)0x00007FFEEC45F910

#24 0x000000010A50C4F7 IN(MSO99 + 0x0000000000BFD4F7)0x00007FFEEC45F980

#25 0x0000000109B6F190 IN(MSO99 + 0x0000000000260190)0x00007FFEEC45FA10

#26 0x00000001099b4dab in(MSO99 + 0x00000000000A5DAB)0x00007FFEEC45FA70

#27 0x00000001099B4CC6 IN(MSO99 + 0x00000000000A5CC6)0x00007FFEEC45FAB0

#28 0x00000001099B491A IN(MSO99 + 0x0000000000000A591A)0x00007FFEEC45FAE0

#29 0x0000000109A995A(MSO99 + 0x000000000018A5EA)0x00007FFEEC45FB30

#30 0x0000000109B029D8 IN(MSO99 + 0x00000000001F39D8)0x00007FFEEC45FB80

#31 0x0000000109B026DA(MSO99 + 0x00000000001F36DA)0x00007FFEEC45FC50

#32 0x0000000109B04CD1 IN(MSO99 + 0x000000001F5CD1)0x00007FFEEC45FC80

#33 0x0000000109B7383(MSO99 + 0x0000000000264383)0x00007FFEEC45FCB0

#34 0x0000000109B72CD7 IN(MSO99 + 0x0000000000263CD7)0x00007FFEEC45FCF0

#35 0x0000000109B72B91 IN(MSO99 + 0x0000000000263B91)0x00007FFEEC460020

#36 0x0000000109B72336 in(MSO99 + 0x0000000000263336)0x00007FFEEC460060

#37 0x0000000109AFBA92 IN(MSO99 + 0x00000000001CA92)0x00007FFEEC4601C0

#38 0x0000000109BDD0B9 IN(MSO99 + 0x000000002CE0B9)0x00007FFEEC460250

#39 0x00000001061A54A(MBukernel + 0x0000000000000104)0x00007FFEEC460270

#40 0x00007FFFF21261BE3 ___NSFirePerformWithOrder + 0x00000168(Foundation + 0x000000000012FBE3)0x00007FFEEC460290

___cfrunloop_is_calling_out_to_an_observer_callback_function__+ 0x00000017(CoreFoundation + 0x0000000008080D9D)0x00007FFEEC460310

___Cfrunloopdoobservers + 0x00000225(CoreFoundation + 0x0000000008080D)0x00007FFEEC460320

の#42 0x00007FF20408C2D

___Cfrunlooprun + 0x00000346(CoreFoundation + 0x000000000800DD)で#43 0x00007FFFF204080DDD0X00007FFEEC4604D0

_cfrunlooprunspecific+ 0x00000233(CoreFoundation + 0x00000000077F6BE)で#44 0x00007FFF04076BE)0x00007FFEEC461210

_runcurrentEventLoopinMode + 0x00000124(Hitoolbox + 0x0000000003030FD0)0x00007FFEEC4612B0

_ReceivenExteventCommon + 0x0000011B(Hitoolbox + 0x000000000303022)0x00007FFEEC461300

の#46 0x00007FFFF28673C22

#47 0x00007FFFF28673AEF __BlockunTil.ExteventMatchingListInModeWithFilter + 0x00000040(ヒトーボックス+ 0x00000000030AEF)0x00007FFEEC461380

__dpsnextEvent + 0x00000373(AppKit + 0x0000000003EF85)0x00007FFEEC4613A0

の#48 0x00007FFFF22C20F85

#49 0x00007FF22C1F74B in-[NSApplication(NSEvent)_nextEventMatchingEventMask:intildate:inmode:dqueue:] + 0x00000556(AppKit + 0x0000000003D74B)0x00007FFEEC461790

#50 0x00007FFF22C11BDA IN-[NSAPPLICATION RUN] + 0x0000024A(AppKit + 0x000000000002FBDA)0x00007FFEEC461A00

_nsApplicationMain + 0x00000330(AppKit + 0x00000000003F31)0x00007FFEEC461A90

で#51 0x00007FFF22BE5F31

_Start + 0x00000001(libdyld.dylib + 0x0000000000015631)0x00007FFEEC461A0

の#52 0x00007FF2032C631

x86_64スレッド状態(64ビット):

__rax:0x000000010eCC4F60 __rbx:0x00000000000A4edc0 __rcx:0x0000000000000007C8 __rdx:0x000000000000000001

__rdi:0x00006000039c9680 __rsi:0x00007fff7c523bbd _______00007FEEC45CBB0 __RSP:0x00007FEEC45CBA0

__R8:0x00000000000000000010 __R9:0x00007FFFF207EC2DE. __R10:0x00007FFF884A8CC0 __R11:0x00007FFF204AC515

__r12:0x00007FFF802A9B30 __R13:0x00006000039C9680 __R14:0x0000600000A4EDC0 __R15:0x00007FB407B50000

__RFLAGS:0x000000000000002B __FS:0x000000000000000000

__gs:0x000000000000000000

スレッド1(0x16352):

___PSYNCH_CVWAIT + 0x0000000A(libsystem_kernel.dylib + 0x00000000000038J2)0x0000000000000000

※2 0x00000001061A297D(MBukernel + 0x000000000000D97D)0x0000000000000000

#3 0x00000001061A2932 IN(MBukernel + 0x000000000000D932)0x000070000C27FBD0

#4 0x0000000108473DCA IN(WLMKernel + 0x00000000000000BDCA)0x000070000C27FC00

in(wlmkernel + 0x000000000000008458)0x000070000C27FC30

(WLMKernel + 0x00000000000000080AE)0x000070000C27FCB0

の#6 0x00000001084700

(WLMKernel + 0x000000000000007Fee)0x000070000C27FD00

の#7 0x0000000108466

#8 0x0000000108476DD7 IN(WLMKernel + 0x0000000000000000D)0x000070000C27FD70

#9 0x000000010728FCB4 IN(MSO20 + 0x000000000003DCB4)0x000070000C27FD90

(MSO20 + 0x00000000000027B0)0x000070000C27FDC0

のin(mso20000001072547b0)

(MSO20 + 0x00000000000000270A)0x000070000C27FE20

で#11 0x000000010725470A

#12 0x0000000108469B06(WLMKernel + 0x000000000000001B06)0x000070000C27FE40

__dispatch_call_block_and_release + 0x0000000C(libdispatch.dylib + 0x000000000000000025DD)0x000070000C27FE70

__dispatch_client_callout + 0x0000000008(libdispatch.dylib + 0x00000000000037c7)0x000070000C27FE90

__dispatch_queue_override_invoke + 0x00000309(libdispatch.dylib + 0x000000000000005E1c)0x000070000C27FEB0

__dispatch_root_queue_drain + 0x00000146(libdispatch.dylib + 0x0000000000012857)0x000070000C27FF10

__dispatch_worker_thread2 + 0x0000005C(libdispatch.dylib + 0x0000000000012FB8)0x000070000C27FF90

__pthread_wqthread + 0x000000F4(libsystem_pthread.dylib + 0x0000000000003453)0x000070000C27FFA0

_START_WQTHREAD + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002467)0x0000000000002467)0x000070000C27FFD0

x86_64スレッド状態(64ビット):

__rax:0x0000000002000131 __rcx:0x000070000C280000 __rcx:0x000070000C27FB08 __rdx:0x000000000000000000

__rdi:0x0000600002E5F730 __rsi:0x0000000100000100 __RBP:0x000070000C27FB0 __rsp:0x000070000C27FB08

__R8:0x000000000000000000 __R9:0x00000000000000000000A0 __r10:0x000000000000000000 __R11:0x00000000000000000246

__r13:0x00000000002E5F760 __r14:0x00000000000000000100 __R15:0x000000000000000016

__0000000000000000007 __fs:0x000000000000000000

0x00000000000000000007 __cs:0x000000000000000000007

__gs:0x000000000000000000

スレッド2(0x16354):

___PSYNCH_CVWAIT + 0x0000000A(libsystem_kernel.dylib + 0x00000000000038J2)0x0000000000000000

#2 0x00000001061A297D(MBukernel + 0x000000000000D97D)0x000000000000000000

#3 0x00000001061A2932(MBukernel + 0x000000000000D932)0x000070000C302810

(wlmkernel + 0x00000000000000bdca)0x000070000C302840

の#4 0x0000000108473

in(wlmkernel + 0x000000000000008458)0x000070000C302870

(WLMKERNEL + 0x00000000000080AE)0x000070000C3028F0

の#6 0x00000001084700

#7 0x000000010846FIE(WLMKernel + 0x0000000000007Fee)0x000070000C302940

#8 0x00000001072B3C69 IN(MSO20 + 0x0000000000061C69)0x000070000C3029B0

#9 0x00000001072AD70C(MSO20 + 0x0000000005B70C)0x000070000C3029F0

#10 0x00000001062F4F04 IN(MicrosoftCSI + 0x0000000000007F04)0x000070000C302C50

(MSO30 + 0x000000000003383F)0x000070000C302D10

(MSO30 + 0x0000000000035BC)0x000070000C302D50

の#12 0x00000001078A5BC)

#13 0x00000001078A554(MSO30 + 0x000000000003554)0x000070000C302D70

#14 0x0000000107298729(MSO20 + 0x000000000004729)0x000070000C302D90

#15 0x00000001072547b0 In(MSO20 + 0x0000000000000027B0)0x000070000C302DC0

(MSO20 + 0x00000000000000270A)0x000070000C302E20

で#16 0x000000010725470A

#17 0x0000000108469B06 in(wlmkernel + 0x000000000000001b06)0x000070000C302E40

__dispatch_call_block_and_release + 0x0000000C(libdispatch.dylib + 0x0000000000000025DD)0x000070000C302E70

__dispatch_client_callout + 0x00000008(libdispatch.dylib + 0x0000000000000037C7)0x000070000C302E90

__dispatch_queue_override_invoke + 0x00000309(libdispatch.dylib + 0x000000000000005E1c)0x000070000C302EB0

__dispatch_root_queue_drain + 0x00000146(libdispatch.dylib + 0x0000000000012857)0x000070000C302F10

__dispatch_worker_thread2 + 0x0000005C(libdispatch.dylib + 0x0000000000012FB8)0x000070000C302F90

で#22 0x00007FFFF20175FB8

__pthread_wqthread + 0x000000F4(libsystem_pthread.dylib + 0x0000000000003453)0x0000000000003453)0x000070000C302FA0

_START_WQTHREAD + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002467)0x0000000000C302FD0

の#24 0x00007FF2030D467

x86_64スレッド状態(64ビット):

__rbx:0x000070000C303000 __rcx:0x000070000C302748 __rdx:0x00000000000000000000

__rdi:0x0000000100000100 __rbp:0x000070000C3027F0 __rsp:0x000070000C302748

__R8:0x000000000000000000 __R9:0x00000000000000000000A0 __r10:0x000000000000000000 __R11:0x00000000000000000246

__r13:0x00000000002J50670 __R14:0x00000000000000000100 __R15:0x000000000000000016

__0000000000000000007 __fs:0x000000000000000000

0x00000000000000000007 __cs:0x000000000000000000007

__gs:0x000000000000000000

スレッド3(0x16355):

_Mach_msg_trap + 0x000000000(libsystem_kernel.dylib + 0x000000000000000000J7e)の#1 0x00007FFF02DCE7E)0x000000000000000000

_Task_Suspend + 0x00000050(libsystem_kernel.dylib + 0x000000000001CB55)0x0000000000000000

の#2 0x00007FFF02F8B55

#3 0x000000010ECAF5CF IN(MERP + 0x00000000000095CF)0x000070000C385D80

#4 0x000000010ECAF030 IN(MERP + 0x00000000000000009030)0x000070000C385ED0

※5 0x000000010ecaff23(MERP + 0x0000000000009F23)0x000070000C385EF0

__pthread_start + 0x0000000E0(libsystem_pthread.dylib + 0x0000000000006950)0x000070000C385FB0

で#6 0x00007FF20311950

_thread_start + 0x0000000F(libsystem_pthread.dylib + 0x000000000000247b)0x0000000000C385FD0

の#7 0x00007FFF020D47B

x86_64スレッド状態(64ビット):

__rcx:0x0000000000000003 __rcx:0x0000700000000000003 __rdx:0x00000000000000000018

__RSI:0x0000000000000003 __RBP:0x00007000000C385D30 __RSP:0x000070000C385CD8

__R8:0x0000000000024D07 __r9:0x000000000000000000 __R10:0x000000000000002C __R11:0x000000000000000206

__R13:0x00000000000000002C __R14:0x0000000000000000002C __R15:0x000000000000000018

__0000000000000006 __cs:0x00000000000000007 __FS:0x000000000000000000

__gs:0x000000000000000000

スレッド4(0x16358):

___PSYNCH_CVWAIT + 0x0000000A(libsystem_kernel.dylib + 0x00000000000038J2)0x0000000000000000

#2 0x00000001061A297D(MBukernel + 0x000000000000D97D)0x000000000000000000

#3 0x00000001061A2932(MBukernel + 0x000000000000D932)0x000070000C48B7A0

(WLMKERNEL + 0x00000000000000BDCA)

のin(wlmkernel + 0x0000000000000000BDCA)

in(wlmkernel + 0x000000000000008458)0x000070000C48B800

(WLMKernel + 0x0000000000000080ae)0x000070000C48B880

の#6 0x00000001084700

#7 0x000000010846F(WLMKernel + 0x0000000000007Fee)0x000070000C48B8D0

#8 0x00000001072B3C69 in(MSO20 + 0x0000000000061C69)0x000070000C48B940

#9 0x00000001072AD782 IN(MSO20 + 0x000000000005B782)0x000070000C48B980

(MicrosoftCSI + 0x000000000282FC)0x000070000C48BBE0

の#10 0x00000001063152

(MSO30 + 0x000000000003383F)0x000070000C48BD10

(MSO30 + 0x0000000000035BC)0x000070000C48BD50

の#12 0x000000010788BC)

(MSO30 + 0x000000000003554)0x000070000C48BD70

#14 0x0000000107298729(MSO20 + 0x0000000000046729)0x000070000C48BD90

#15 0x00000001072547b0 in(MSO20 + 0x00000000000027b0)0x000070000C48BDC0

(MSO20 + 0x000000000000270A)0x00007000000C48BE20

#17 0x0000000108469B06 in(wlmkernel + 0x000000000000001b06)0x000070000C48BE40

__dispatch_call_block_and_release + 0x0000000C(libdispatch.dylib + 0x0000000000000025DD)0x000070000C48BE70

__dispatch_client_callout + 0x0000000008(libdispatch.dylib + 0x0000000000000037C7)0x000070000C48BE90

__dispatch_queue_override_invoke + 0x00000309(libdispatch.dylib + 0x0000000000005E1C)0x000070000C48BEB0

__dispatch_root_queue_drain + 0x00000146(libdispatch.dylib + 0x0000000000012857)0x000070000C48BF10

__dispatch_worker_thread2 + 0x0000005C(libdispatch.dylib + 0x0000000000012FB8)0x000070000C48BF90

__pthread_wqthread + 0x000000F4(libsystem_pthread.dylib + 0x0000000000003453)0x000000000000003453)0x000070000C48BFA0

_START_WQTHREAD + 0x0000000F(libsystem_pthread.dylib + 0x0000000000002467)0x0000000000002467)0x000070000C48BFD0

x86_64スレッド状態(64ビット):

__rax:0x0000000002000131 __rbx:0x000070000C48C000 __rcx:0x000070000C48B6D8 __rdx:0x000000000000000000

__rdi:0x0000600002E22BF0 __rsi:0x0000000100000100 __rbp:0x000070000C48B780 __rsp:0x000070000C48B6D8

__R8:0x000000000000000000 __R9:0x00000000000000000000A0 __r10:0x000000000000000000 __R11:0x00000000000000000246

__r13:0x00000000002J22C20 __R14:0x000000000000000100 __R15:0x000000000000000016

__0000000000000000007 __fs:0x000000000000000000

0x00000000000000000007 __cs:0x000000000000000000007

__gs:0x000000000000000000

OS情報

オペレーティングシステム:Mac OS X 11.0.1(Build20B29)

CPU:Intel x86、論理CPUカウント:4、周波数:3400 MHz

物理メモリ:32768 MB

DEVICE_MODEL:IMAC18,3

画面:2560.000000 x 1440.000000、BitsperPixel= 24、Frame= 0.000000,0.000000,2560.000000,1440.000000

crashedapp_virtual_memory_size_mb:6294.000000

crashedapp_resident_memory_size_mb:364.000000

ERROREPORTINGDEVISEUID:E0411D39-A4FD-502B-9919-0DED1D02553C9

ERROREPORTINGUUID:97728A91-9EF3-4B72-B05B-8C24BE779FA3

ULS UUID:422627F0-AB9E-4814-8D45-577D12F2D33C

CrashedLogSessionID:422627F0-AB9E-4814-8D45-577D12F2D33C

TimeFromLaunch:0時間、26分、8秒

クラッシュセッションデュレーション:1568

このクライアントの合計エラー:67

MicrosoftApplication情報:

観客:生産

AudienceChannel:cc

オーディエンスグループ:生産

返信リスト(回答:4)

2 #
RayCrow

こんにちはジム、

フォルダ/ライブラリ/グループコンテナを見つけることができないという点で、最初のフェンスで落ちたようです.

ファイル "linkcreation.dotm"を検索し、Acrobatフォルダに2つのエントリを見つけました.私はこれら2つのファイルを削除しました、再起動してMS WordとHey Prestoを起動しました、それはうまくいっています.

しかし、私はまだ開封時にクラッシュするという点でも同じ問題を抱えています.Group Containersフォルダには、Macフォルダシステムに別の名前がありますか?

応答2# ->にスキップ
1 #
JimGord 1

こんにちは

これらのファイルの場所にアクセスするには、その場所を含むテキスト行をコピーします.次に、ファインダーで[移動]メニューを使用して[フォルダに移動]を選択します.その場所に貼り付けます.

提供された場所以外のPowerpointの場所を知りません.

応答1# ->にスキップ
4 #
RayCrow

こんにちはジム、

それはおやつでした.本当にありがとうございました:)

3 #
JimGord

こんにちは

Macに古いversionのAdobeAcrobatまたはアドインがあるようです.

Adobe Acrobatを使用している場合は、Acrobatアップデートをインストールします.

Acrobatを使用していたが、使用しなくなった場合は、次の手順を実行します.

次のフォルダから「linkCreation.dotm」を削除します:

~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word/

~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/PowerPoint/

~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Excel/

他のWordアドインがある場合は、更新するか削除します.